Are you suddenly faced with the dreaded “The Application Has Encountered an Unexpected Error” message while gearing up for your next match in The Finals?
This error can be a real momentum killer, abruptly disconnecting you from your immersive gaming session.
But don’t let this technical hiccup dampen your spirits.
The error message reads as “The application has encountered an unexpected error. You can choose to create a memory dump, which will aid our support team in diagnosing your issue. Please, contact through our helpdesk as https://embark-studios.zendesk.com.”
In this blog, we’ll walk you through a step-by-step process to troubleshoot and resolve this pesky issue, so you can return to the heart-pounding excitement of The Finals without missing a beat.
How To Fix The Finals “The Application Has Encountered An Unexpected” Error?
To fix “The Application Has Encountered an Unexpected” error in The Finals, you can update graphic card drivers, update OS, and verify The Finals game files. Additionally, you can delete The Finals config files, and disable XMP and overclocking settings.
1. Update Graphics Card Drivers
Outdated or corrupted graphics card drivers are often the culprits behind many game errors.
Ensuring that your drivers are up-to-date is crucial, as new updates not only improve performance but also fix bugs that may cause games to crash.
- Identify your graphics card manufacturer (NVIDIA, AMD, or Intel).
- Visit the respective official driver download page for your manufacturer.
- Use the site’s auto-detect tool or manually select your graphics card model to find the correct driver.
- Download the latest driver for your graphics card.
- Run the downloaded driver installer and follow the on-screen instructions to complete the update process.
2. Update Operating System
Game compatibility often hinges on having the latest operating system updates, which can include important security patches and performance improvements.
- Press Windows Key + I to open the Settings app.
- Click on Update & Security.
- Select Windows Update.
- Click Check for updates.
- If updates are available, click Install now or Download and install.
- After the updates are installed, restart your computer if prompted.
3. Verify The Finals Game Files
Corrupted or missing game files can lead to unexpected errors. Steam offers a built-in tool to verify the integrity of game files, which can find and replace problematic files.
- Right-click on The Finals in your Steam library.
- Select ‘Properties,’ then go to the ‘Local Files’ tab.
- Click on ‘Verify integrity of game files.’
- Steam will then check your game files and repair any issues.
4. Delete The Finals Config Files
Sometimes, your game’s configuration files can become corrupted, which may cause the game to crash.
Deleting these files can force the game to create new, default config files, which might resolve the issue.
- Press Windows Key + R to open the Run dialog box.
- Type %USERPROFILE%\Documents\My Games\The Finals\ (or the correct path if the game stores config files elsewhere) and press Enter.
- In the folder that opens, locate the configuration files (look for .ini, .cfg, or similar extensions).
- Select the config files and press Delete on your keyboard to remove them.
- Launch The Finals to allow it to create new default configuration files.
5. Disable XMP And Overclocking Settings
Overclocking your CPU, GPU, or RAM can offer performance benefits, but it can also lead to instability and crashes if not done correctly.
Similarly, Extreme Memory Profile (XMP) can sometimes cause issues with games.
To Disable CPU/GPU Overclocking:
- Reboot your computer.
- Press F2, Del, or Esc to enter BIOS.
- Find the Overclocking settings (varies by BIOS).
- Reset to default settings (look for Restore Defaults or similar).
- Save and exit BIOS (often F10).
To Disable XMP:
- Restart your computer.
- Enter BIOS with F2, Del, or Esc.
- Go to the Memory or Overclocking section.
- Set XMP to Disabled or Auto.
- Save and exit BIOS (usually F10).
6. Check Firewall And Antivirus Settings
Sometimes, your firewall or antivirus software might mistakenly block game files, thinking they’re a threat.
Ensure that The Finals is added as an exception in both your firewall and antivirus.
For Firewall:
- Press Windows Key + R, type control, and hit Enter.
- Go to System and Security > Windows Defender Firewall.
- Click Allow an app or feature through Windows Defender Firewall.
- Select Change settings.
- Choose Allow another app…, find The Finals executable, and add it.
- Check both Private and Public boxes next to The Finals, then click OK.
For Antivirus:
- Open your antivirus program.
- Locate the Settings or Advanced Settings.
- Find Exclusions, Exceptions, Allow List, or Whitelist.
- Add The Finals executable and game folder to the list.
- Save the changes.
7. Run The Finals As An Administrator
Running the game with administrator privileges can sometimes bypass permission issues that might cause errors.
- Right-click on The Finals executable or shortcut.
- Select ‘Run as administrator.’
8. Uninstall And Reinstall The Finals
If all else fails, a fresh install might be necessary.
Uninstall The Finals, ensuring that all files and folders are deleted, and then reinstall it through Steam.
- Navigate to the game’s settings folder, copy the files, and paste them into a backup directory.
- Open Steam, go to ‘Library’, right-click ‘The Finals’, choose ‘Manage’ > ‘Uninstall’, and click ‘Delete’.
- In the Steam directory, under steamapps\common, delete any The Finals folders.
- In Steam ‘Library’, select ‘The Finals’, click ‘Install’, and follow the setup prompts.
- Copy the backup settings files and paste them into the original game’s settings folder.
- Launch The Finals to see if the issue is resolved.
9. Contact The Finals Support
If you’ve tried all the above solutions and the game still crashes, it might be time to contact customer support for The Finals. They can help you with some troubleshooting steps to fix this issue.