Are you a dedicated player of The Division 2, eagerly looking forward to enjoying all the benefits of your season pass, only to find that it’s not working as expected? You’re not alone.
Many players have encountered issues with their Division 2 season pass, from missing rewards to inaccessible content.
But fear not, as we’re here to provide you with effective solutions to get your season pass up and running smoothly.
In this blog, we’ll explore common problems with The Division 2 season pass and provide step-by-step instructions on how to troubleshoot and resolve these issues.
How To Fix The Division 2 Season Pass Not Working?
To fix The Division 2 Season pass not working, you can check network connectivity, restart The Division 2 and platform, verify purchase and account status. Additionally, you can update The Division 2, and perform a hard reset on your PC/ Console.
1. Check Network Connectivity
The Division 2 Season Pass may not work if there’s an issue with your internet connection, as the game requires a stable connection to verify the status of downloadable content and updates.
Ensuring a stable network connection can help in the proper recognition and functioning of the Season Pass.
- Ensure that your device is connected to the internet.
- Test your network connection to confirm that it is stable and has decent speed.
- If you’re on Wi-Fi, consider switching to a wired connection to improve stability.
- Restart your router, unplug your router from the power source, wait at least 30 seconds, and then plug it back in to restart it.
2. Restart The Division 2 And Platform
Sometimes temporary glitches can cause the Season Pass not to be recognized by the game.
Restarting can clear these errors and may lead to the pass being acknowledged upon the next load.
PC:
- Close The Division 2 and any related background processes using the Task Manager.
- Restart your PC by clicking on the Start menu > Power icon > Restart.
PlayStation:
- Press and hold the PS button on your controller.
- Select “Close Application” to close The Division 2.
- Restart the PlayStation by selecting “Power Options” > “Restart PS4” or “Restart PS5“.
Xbox:
- Press the Xbox button to open the guide.
- Select The Division 2, press the Menu button, and choose “Quit“.
- Restart the Xbox by holding the Xbox button on the console for 10 seconds to perform a hard reset.
3. Verify Purchase And Account Status
If there’s an issue with your account or the purchase hasn’t been processed correctly, the Season Pass might not work.
Verifying that the purchase was successful and that your account is in good standing is essential.
- Check your account for confirmation of the Season Pass purchase.
- Ensure that the account you’re using to play The Division 2 is the same one used to buy the Season Pass.
- If you cannot find the purchase, contact customer support for assistance.
4. Update The Division 2
An outdated version of the game may not recognize the Season Pass.
Ensuring that you have the latest update can resolve compatibility issues.
PC:
- Open Ubisoft Connect.
- Go to the Games tab.
- Select The Division 2.
- If an update is available, an “Update” button will appear. Click it to start the update process.
PlayStation:
- Go to the PlayStation Dashboard.
- Navigate to The Division 2 game icon.
- Press the ‘Options’ button on your controller.
- Select ‘Check for Update’ from the menu.
- If an update is available, follow the prompts to download and install it.
Xbox:
- Press the Xbox button to open the guide.
- Go to ‘My games & apps‘ > ‘See all‘ > ‘Games‘.
- Highlight The Division 2.
- Press the ‘Menu‘ button on your controller.
- Select ‘Manage game and add-ons’ > ‘Updates’.
- If an update is available, select it and then choose ‘Update’ to start the process.
5. Perform A Hard Reset On Your PC/Console
A hard reset can clear the cache and reset the system’s state, which may resolve underlying issues that are preventing The Division 2 Season Pass from working.
This process can help in cases where the console or PC has become unresponsive, or the game isn’t functioning correctly due to software glitches.
PC:
- Press and hold the power button on your PC until it turns off completely.
- Wait a few seconds, then press the power button again to turn your PC back on.
PlayStation:
- Press and hold the power button on the front of the console until it beeps twice and powers down.
- Disconnect the power cable for a minute.
- Reconnect the power cable and press the power button to turn on the PlayStation.
Xbox:
- Press and hold the Xbox button on the front of the console for about 10 seconds until it shuts off.
- Unplug the power cable and wait for another 10 seconds.
- Plug the power cable back in and press the Xbox button to turn the console back on.
6. Uninstall And Reinstall The Division 2
Uninstalling and then reinstalling Division 2 can fix issues with corrupted game files that may prevent the Season Pass from working correctly.
A fresh install ensures that all game files are in the state intended by the developers.
PC:
- Uninstall: Go to ‘Add or Remove Programs‘ in Windows Settings, find The Division 2, and click ‘Uninstall.‘
- Reinstall: Download again from the platform you purchased it and install.
PlayStation:
- Uninstall: Highlight The Division 2 on the home screen, press the ‘Options‘ button, and select ‘Delete.‘
- Reinstall: Go to the Library, find The Division 2, and select ‘Download.‘
Xbox:
- Uninstall: Press the ‘Xbox‘ button, go to ‘My games & apps,’ find The Division 2, press ‘Menu,’ and select ‘Uninstall.‘
- Reinstall: Find The Division 2 in ‘My games & apps‘ or the Xbox Store and select ‘Install.‘
7. Contact The Division 2 Support
If none of the above solutions work, there might be a more complex issue at hand. Contacting the game’s support team can provide you with personalized assistance.
- Visit the official support website for The Division 2.
- Submit a detailed description of your problem