Are you experiencing issues with your Steam Deck where it can’t reach the Steam servers?
This can be frustrating, especially if you’re trying to play your favorite games.
But don’t worry, there are several ways to fix this problem.
In this article, we’ll go over some of the most effective solutions to help you get your Steam Deck up and running again in no time.
How To Fix Steam Deck Can’t Reach The Steam Servers
1. Restart The Steam Deck
Sometimes, the simplest solution is the most effective one. Try restarting your Steam Deck by pressing and holding the power button until it turns off. Then, turn it back on and see if the issue is resolved.
2. Check Your Internet Connection
Make sure that your internet connection is stable and strong enough to support online gaming.
If you’re using Wi-Fi, try moving closer to your router or connecting to a different network.
If you’re using a wired connection, make sure that the cable is securely plugged in.
Try resetting your router by unplugging it for a few seconds and then plugging it back in.
3. Disable IPv6
Some users have reported that disabling IPv6 on their Steam Deck fixed the issue. To do this follow these steps:
- Go to desktop mode on your Steam Deck.
- Click on the Wi-Fi icon in the taskbar and select “Wi-Fi Settings.”
- Click on “Network and Sharing Center.”
- Click on “Change adapter settings.”
- Right-click on your Wi-Fi adapter and select “Properties.”
- Uncheck the box next to “Internet Protocol Version 6 (TCP/IPv6).”
- Click “OK” to save your changes.
4. Enable Developer Mode
To enable developer mode on your Steam Deck and disable Wi-Fi power management, follow these steps:
- Go to Settings on your Steam Deck.
- Select “System” from the side menu.
- Click on “Developer.”
- Toggle the switch next to “Disable Wi-Fi Power Management” to the “On” position.
5. Restart The Steam Client
If none of the above solutions work, try restarting the Steam client on your Steam Deck. To do this follow these steps:
- Press and hold the Steam button on your Steam Deck until the power menu appears.
- Select “Restart Steam.”
- Wait for Steam to restart and check if the issue has been resolved.
6. Contact Steam Support Team
If none of the above solutions work, you may need to contact Steam customer support for further assistance.
- Go to the Steam support website and log in to your account.
- Click on “Steam Deck” as the product you need help with.
- Follow the prompts to describe your issue and submit a support request.
- Wait for a response from Steam support and follow their instructions to resolve the issue.