Are you experiencing the “SSLError: 0x0000000 or SSL connect error” error when playing Sims 4 on PS4 and PS5?
If so, you’re not alone.
The full error is “Error: 0x00000023” followed by “SSLError: 0x00000000” followed by “SSL connect error“.
The above error players are getting either on Playstation 4 or Playstation 5 for EA games.
In this guide, we will discuss why are getting SSLError: 0x0000000 or SSL connect error on Sims 4 and how to fix it.
Why Did “SSLError: 0x0000000 Or SSL Connect Error” Occurred On Sims 4?
You are getting SSLError: 0x0000000 or SSL connect error on Sims 4 because your EA account is not linked to PSN ID.
Also, Possibility that there is outage in EA (Electronic Arts) servers.
Also, you haven’t accepted the terms and conditions with EA you can get SSLError: 0x0000000 or SSL connect error.
How To Fix “SSLError: 0x0000000 Or SSL Connect Error” On Sims 4?
To Fix “SSLError: 0x0000000 or SSL connect error” on Sims 4, Connect your EA account to your PSN IS and try to disable 2 Factor Authentication.
1. Check EA (Electronic Arts) Server Status
Checking the server status of EA (Electronic Arts) can also help you determine if the issue is on your end or if it is a problem with the game’s servers.
EA is the publisher of Sims 4, so if there are issues with their servers, it could affect your ability to play the game.
If the servers are experiencing issues, you may need to wait until they are resolved before you can play the game.
2. Connect Your Origin Account To PSN By Visiting EA Website
Origin is EA’s digital distribution platform, and linking your accounts can help ensure a seamless gaming experience.
Some players able to resolve the SSLError: 0x0000000 or SSL connect error by connection their Origin account with PSN ID.
Below are the steps to connect your Origin account to your PlayStation Network profile:
- Visit EA’s website and log in with your PlayStation Network credentials.
- Click the “Connect” button when prompted to link your Origin account to your PlayStation Network profile.
- Verify that the PlayStation Network is listed under “Network” in your account settings.
- If it is not listed, click the “Add a Network” button and follow the prompts to link your Origin account to your PlayStation Network profile.
Also, Make sure you must have accepted the terms & condition with EA server.
After that you can relaunch the Sims 4 game.
If you continue to getting issue after connecting your Origin account to your PlayStation Network profile, try the other troubleshooting steps above listed, such as checking your internet connection, checking the game’s server status, and verifying that you are signed into your PSN account.
3. Try To Disable 2 Factor Authentication
You can also try to disable 2FA on your EA account.
- Log in to your EA account at EA.com.
- Go to the Account Settings > Security section.
- Disable 2-factor authentication.
- Close the game on your console and restart it.
- Try to connect to the EA servers.
- If the issue persists, disable any third-party security software or firewall that may be blocking the game’s connection.
4. Contact EA Support Team
If none of the above steps have helped to resolve the “SSLError: 0x0000000 or SSL connect error” in Sims 4, you have to contact the EA support team for further assistance.
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