If you’ve been trying to use Sony Pictures Core on your PS4 or PS5 and keep getting signed out, you’re not alone.
This issue has been reported by multiple users on Reddit, with some stating that they’re unable to stay signed in for more than a few minutes at a time.
While the cause of this problem is unclear, there are a few things you can try to resolve it.
How To Fix Sony Pictures Core Keeps Signing You Out
If you are experiencing issues with Sony Pictures Core app repeatedly logging you out on your PS4 or PS5 console, try the following troubleshooting steps:
1. Check Your Internet Connection
The first thing you should do is check your internet connection. Make sure your PS4 or PS5 is connected to the internet and that your connection is stable.
If your internet connection is weak or unstable, it may cause the app to log you out repeatedly.
Try resetting your router or modem and reconnecting your console to the internet.
2. Clear Sony Pictures Core Cache And Data
Clearing the cache and data of the Sony Pictures Core app can help resolve the issue. Here’s how:
- Go to the Settings menu on your PS4 or PS5.
- Select “Storage.”
- Select “System Storage.”
- Select “Applications.”
- Find and select the Sony Pictures Core app.
- Select “Options” and then “Delete.”
- Reinstall the app from the PlayStation Store.
3. Update Your PS4 Or PS5 System Software
Make sure your PS4 or PS5 system software is up to date. An outdated system software can cause you logging out from Sony Pictures Core App .
Here’s how to update your system software:
- Go to the Settings menu on your PS4 or PS5.
- Select “System.”
- Select “System Software.”
- Select “Update System Software.”
- Follow the on-screen instructions to update your system software.
4. Reinstall The Sony Pictures Core App
Uninstalling and reinstalling the Sony Pictures Core app may also help fix the issue. Here’s how to do it:
- Go to your PS4 or PS5 home screen.
- Highlight the Sony Pictures Core app.
- Press the Options button on your controller.
- Select Delete.
- Go to the PlayStation Store.
- Search for Sony Pictures Core.
- Download and install the app.
5. Contact Support
If none of the above steps work, you may need to contact support for further assistance.
You can find support information on the Sony Pictures Core website or through the PlayStation support website.
By following the above troubleshooting steps, you should be able to fix the issue of Sony Pictures Core app repeatedly logging you out on your PS4 or PS5 console.