Experiencing technical difficulties with your Roku indoor camera can be quite frustrating, especially when it randomly disconnects and prompts you with a “connection timed out, scan QR code again” message.
This issue can disrupt your home monitoring routine and leave you feeling insecure about your home’s safety.
But before you consider a replacement or professional help, there are several troubleshooting steps you can take to attempt to resolve the problem on your own.
In this blog post, we’ll guide you through a series of practical solutions to fix your Roku indoor camera’s connectivity issues.
By following these tips, you’ll be well on your way to restoring your camera’s functionality and getting your home security system back online.
How To Fix Roku Indoor Camera Randomly Disconnected Saying “connection Timed Out Scan QR Code Again”?
To fix the indoor camera randomly disconnected Saying “connection timed out scan QR code again” on the Roku, you can restart your camera, check your internet connection, and reset your camera. Additionally, you can also check for Roku system updates to fix the error.
1. Restart Your Camera
Begin with the simplest step by power cycling your camera. This can sometimes resolve temporary connectivity issues.
- Unplug the camera from its power source.
- Wait for approximately 60 seconds.
- Plug the camera back into the power source and wait for it to boot up.
2. Check Your Internet Connection
Ensure that your Wi-Fi network is stable and running. You can test the connection by connecting another device to the same network to see if it’s working properly.
While experiencing a slow or no internet connection, it is suggested to reboot the Wi-Fi router. It depends on the internet usage and how often it is needed to reboot our Wi-Fi router. These are the steps to follow in restarting the Wi-Fi router:
- Simply switch off the router and unplug it from all the devices and power supply.
- Wait for 3 minutes and then plug it in again.
- Now wait for the signal to come back and connect to the internet through it.
3. Move Closer To The Router
Wi-Fi signals can be weak at a distance or when obstructed by walls and large objects. Try moving the camera closer to the router to improve signal strength.
- Relocate your camera closer to your Wi-Fi router to ensure a stronger signal.
- Avoid placing the camera near metal objects or appliances that could interfere with the signal.
4. Reset The Camera
If none of the above steps work, you might need to reset your camera to its factory settings. Usually, there is a reset button on the camera that you can press and hold for a few seconds.
- Locate the reset button on your camera. This is often a small, recessed button that may require a paperclip or similar tool to press.
- Press and hold the reset button for the recommended amount of time, usually around 10 seconds.
- Wait for the camera to restart and return to its factory settings.
5. Re-scan The QR Code
If you’re prompted to scan the QR code again, ensure that your phone’s camera is clean and that the QR code is not damaged or obstructed. Follow the in-app instructions carefully to re-scan the QR code.
- Ensure your smartphone’s camera lens is clean.
- Open the Roku app on your smartphone and navigate to the camera setup section.
- Hold your phone’s camera in front of the QR code on the camera, making sure the code is centred in the frame and focus.
6. Check For Roku System Updates
Make sure that your Roku device is running on the latest software. Go to the settings menu on your Roku device to check for updates.
- On your Roku device, go to ‘Settings’ from the home screen.
- Select ‘System’ and then ‘System update’.
- Choose ‘Check Now’ to manually check for updates and follow the prompts to install any available updates.
7. Contact Support Of Roku
If you’ve tried all the above steps and your camera is still not connecting, it might be time to reach out to Roku’s support for further assistance. They can provide more in-depth troubleshooting or determine if there’s a hardware issue with your camera.