Are you a gamer who has experienced the frustrating error message “unable to retrieve friends list” while playing Remnant 2?
This issue can prevent you from playing co-op with your friends, making the game less enjoyable.
But don’t worry, there are ways to fix this problem and get back to playing with your friends.
In this article, we will explore some of the most effective solutions to the Remnant 2 unable to retrieve friends list error. Whether you’re playing on PC or console, we’ve got you covered.
How To Fix Remnant 2 Unable To Retrieve Friends List
1. Disable Push To Talk In The Game Files
Some players have reported that disabling push to talk in the game files has fixed the issue. Here’s how to do it:
- Close out of your game and go down to your Windows search bar.
- Type in %LOCALAPPDATA%\Remnant\Saved\Config\WindowsNoEditor
- Open the engine.ini file (recommended to make a backup of this file, just in case)
- At the bottom, paste the following code:
[Voice]
bEnabled=False
[OnlineSubsystem]
bHasVoiceEnabled=False
- Save, exit, reopen your game and join your friends.
2. Forward Ports
If your network is blocking certain ports, it can cause the unable to retrieve friends list error. Try forwarding ports 27014-27050 on your router to your PC or console.
Here are steps to forwarding ports:
For PC:
- Open your router’s settings by entering your router’s IP address into your web browser.
- Navigate to the “Port Forwarding” or “Virtual Server” section of your router’s settings.
- Create a new rule and enter “27014-27050” as the port range.
- Enter your device’s IP address as the local IP address.
- Select “TCP” as the protocol.
- Save the rule and repeat steps 3-5 for UDP ports 27014-27050.
For Xbox One:
- Press the Xbox button on your controller to open the guide.
- Navigate to “System” and select “Settings.”
- Select “Network” and then “Network settings.”
- Select “Advanced settings” and then “Port forwarding.”
- Create a new rule and enter “27014-27050” as the port range.
- Enter your device’s IP address as the local IP address.
- Select “TCP” as the protocol.
- Save the rule and repeat steps 5-7 for UDP ports 27014-27050.
For PlayStation 4:
- Open your web browser and enter your router’s IP address.
- Log in to your router’s settings.
- Navigate to the port forwarding or DMZ settings.
- Create a new rule and enter “27014-27050” as the port range.
- Enter your device’s IP address as the local IP address.
- Select “TCP” as the protocol.
- Save the rule and repeat steps 4-6 for UDP ports 27014-27050.
3. Check For Server Maintenance Or Outages
Sometimes, the issue may not be on your end, but rather with the game’s servers. To check for server maintenance or outages:
Visit the official website or social media pages of the Remnant 2 game.
Look for any announcements or notifications regarding server maintenance or outages.
If there are any notifications, wait until the maintenance or outage is over before trying to play with your friends again.
4. Disable Firewalls And Allow Remnant 2 Access
Your firewall settings may be blocking Remnant 2 from accessing the internet, causing the unable to retrieve friends list error. Try disabling your firewall temporarily or adding Remnant 2 to your firewall’s whitelist.
Follow these steps to disable firewalls and allow remnant 2 access:
For PC:
- Click the Start button on your Windows taskbar and type “Firewall” in the search bar.
- Click on “Windows Defender Firewall with Advanced Security” to open the firewall settings.
- Click on “Inbound Rules” on the left side of the window.
- Click on “New Rule” on the right side of the window.
- Select “Port” and click “Next.”
- Select “TCP” and enter “27014-27050” in the “Specific local ports” field. Click “Next.”
- Select “Allow the connection” and click “Next.”
- Check all boxes for “Domain,” “Private,” and “Public” and click “Next.”
- Name the rule “Remnant 2” and click “Finish.”
- Repeat steps 4-9 for UDP ports 27014-27050.
For Xbox One:
- Press the Xbox button on your controller to open the guide.
- Navigate to “System” and select “Settings.”
- Select “Network” and then “Network settings.”
- Select “Advanced settings” and then “Port forwarding.”
- Create a new rule and enter “27014-27050” as the port range.
- Enter your device’s IP address as the local IP address.
- Select “TCP” as the protocol.
- Save the rule and repeat steps 5-7 for UDP ports 27014-27050.
For PlayStation 4:
- Open your web browser and enter your router’s IP address.
- Log in to your router’s settings.
- Navigate to the port forwarding or DMZ settings.
- Create a new rule and enter “27014-27050” as the port range.
- Enter your device’s IP address as the local IP address.
- Select “TCP” as the protocol.
- Save the rule and repeat steps 4-6 for UDP ports 27014-27050.
5. Remove Friends And Re-add Them
Some players have reported that removing friends from their list and then re-adding them has fixed the issue. Try this solution if the above methods don’t work. To do this:
- Open the game and go to the “Friends” menu.
- Click on the friend you want to remove and select “Remove Friend.”
- Confirm that you want to remove the friend.
- Wait a few minutes and then re-add the friend by clicking “Add Friend” and entering their username.
6. Restart Your Device And Game
This is a simple solution that can often fix the issue. Try restarting your device and relaunching the game.
7. Update Your Game And Device
Make sure that both your game and device are up to date with the latest updates and patches.
Sometimes, outdated software can cause issues with online connectivity.
8. Contact Remnant 2 Support
If none of the above solutions work, contact the Remnant 2 support team for further assistance.
They may be able to provide additional solutions or escalate the issue to the development team.