How To Fix Rainbow Six Siege Ubisoft Connect Not Working

Are you encountering issues with Ubisoft Connect while trying to play Rainbow Six Siege?

Don’t worry, you’re not alone. Many players have faced similar challenges with the Ubisoft Connect platform.

In this blog, we will explore various troubleshooting methods to help you resolve the issue and get back to enjoying your gaming experience.

How To Fix Rainbow Six Siege Ubisoft Connect Not Working?

To fix Rainbow Six Siege Ubisoft Connect not working, you can remove background apps, verify Rainbow Six Siege game files, and troubleshoot connectivity issues. Additionally, you can update network drivers and flush DNS.

1. Remove Background Apps

Sometimes, background applications can interfere with Ubisoft Connect or take up system resources that are needed for the game. To close background applications:

• Press Ctrl + Shift + Esc to open the Task Manager.
• Click on the “Processes” tab to see all currently running processes.
• Right-click on any applications that are not essential for running your system or Rainbow Six Siege and select “End Task.”
• Be cautious not to end any system processes that are necessary for the operation of your computer.

2. Verify Rainbow Six Siege Game Files

Corrupted or missing game files can cause issues with Ubisoft Connect. To verify the integrity of your game files:

For PC:

• Open Ubisoft Connect.
• Navigate to Games and select Rainbow Six Siege.
• Click on Properties and find the “Local files” section.
• Click on “Verify files” and allow the process to complete. This will check for any missing or corrupted files and replace them as necessary.

For Xbox:

• Press the Xbox button to open the guide.
• Select “My games & apps.”
• Highlight Rainbow Six Siege.
• Press the menu button on the controller.
• Select “Manage game & add-ons.”
• Choose “Saved data” and then select “Delete all” to clear the Rainbow Six Siege. cache (note: this does not delete your saved progress as it is backed up in the cloud).

For PlayStation:

• From the PlayStation home screen, highlight Rainbow Six Siege.
• Press the Options button on the controller.
• Select “Check for Update” to allow the system to verify and install the latest Rainbow Six Siege game files.

3. Troubleshoot Connectivity Issues

Connectivity problems can prevent Ubisoft Connect from working correctly. To troubleshoot connectivity issues:

Check Internet Connection Stability:

• Test your internet connection to ensure it is stable and running at the expected speed.
• If using Wi-Fi, consider switching to a wired connection to improve stability.

Try a Different Internet Connection:

• Connect to a different network, if possible, to determine if the issue is with your primary internet service provider.

Reset Network Hardware:

• Turn off your modem and router.
• Unplug both devices from the power source.
• Wait for at least one minute.
• Plug the modem back in and wait for it to fully boot up.
• Plug in the router and wait for it to fully boot up.
• Check if the connectivity issue is resolved.

Disable VPNs and Proxy Servers:

• Navigate to your VPN application and disconnect it.
• If using a proxy server, disable it through your internet settings:
  • On Windows, press the Windows key + I to open Settings.
  • Go to Network & Internet > Proxy.
  • Turn off any enabled proxy settings.

4. Update Network Drivers

Outdated network drivers can cause connectivity issues. To update your network drivers:

• Press the Windows key + X and select “Device Manager.”
• Expand the “Network adapters” section.
• Right-click on your network device and select “Update driver.”
• Choose “Search automatically for updated driver software” and follow the on-screen instructions.

5. Flush DNS Cache

A corrupt DNS cache could potentially cause connectivity issues with Ubisoft Connect. To flush your DNS cache:

• Press the Windows key and type “cmd” to search for the Command Prompt.
• Right-click on Command Prompt and select “Run as administrator.”
• In the Command Prompt, type the following command and press Enter: ipconfig /flushdns.
• You should receive a message confirming that the DNS Resolver Cache has been successfully flushed.
• After flushing the DNS, restart your computer and try to connect to Ubisoft Connect again.

6. Update Ubisoft Connect And Rainbow Six Siege

Outdated software can lead to compatibility issues or bugs that impact performance.

Ensuring that both Ubisoft Connect and Rainbow Six Siege are updated to the latest versions is crucial:

To update Ubisoft Connect (PC Only):

• Open the Ubisoft Connect client on your PC.
• If an update is available, you will typically be prompted to install it upon launching the client. Follow the on-screen instructions to complete the update process.
• Alternatively, you can manually check for updates by navigating to the Ubisoft Connect menu and selecting “Check for Updates”.

To update Rainbow Six Siege:

For PC:

• Launch Ubisoft Connect and go to the Games tab.
• Select Rainbow Six Siege from your game library.
• If an update is available, you should see an option to update Rainbow Six Siege. Click on it and allow the update to download and install.

For Xbox:

• Press the Xbox button to open the guide.
• Go to “My games & apps” and select “See all.”
• Under “Games,” highlight Rainbow Six Siege.
• If an update is available, it will be indicated here. Select Rainbow Six Siege and install the update.

For PlayStation:

• From the PlayStation home screen, highlight Rainbow Six Siege.
• Press the Options button on the controller.
• Select “Check for Update” to download and install any available updates.

7. Allow Ubisoft Connect And Rainbow Six Siege Through Firewall

Your firewall might be blocking Ubisoft Connect or Rainbow Six Siege. To allow the game through the firewall:

• Open the Windows Control Panel and navigate to “System and Security,” then “Windows Defender Firewall.”
• On the left pane, click on “Allow an app or feature through Windows Defender Firewall.”
• Click on “Change settings” and ensure that Ubisoft Connect and Rainbow Six Siege are allowed on both private and public networks.

8. Reset Ubisoft Connect Cache

Clearing the cache can resolve issues with Ubisoft Connect. To reset the cache:

• Close Ubisoft Connect.
• Navigate to the Ubisoft Connect cache folder, which is typically located in the ProgramData folder on your C: drive.
• Delete the cache folder or its contents.
• Restart Ubisoft Connect.

9. Uninstall And Reinstall Ubisoft Connect

If all else fails, you may need to reinstall Ubisoft Connect:

For PC:

• Uninstall Ubisoft Connect through the “Add or Remove Programs” feature in Windows.
• Download the latest version of Ubisoft Connect from the official website.
• Install the application and try running Rainbow Six Siege again.

For Xbox:

• Press the Xbox button to open the guide.
• Select “My games & apps.”
• Highlight Rainbow Six Siege.
• Press the menu button and select “Uninstall.”
• Confirm by selecting “Uninstall all.”
• Reinstall the Rainbow Six Siege by finding it in the “Ready to install” section or by searching for it in the Xbox Store.

For PlayStation:

• Navigate to Rainbow Six Siege on the home screen or in your library.
• Press the Options button on the controller.
• Select “Delete.”
• Confirm the deletion.
• Reinstall the Rainbow Six Siege by downloading it again from your library or the PlayStation Store.

10. Contact Ubisoft Support

If none of the above solutions resolve the issue, the next step is to reach out to Ubisoft Support for further assistance.

They can provide more in-depth troubleshooting, tailored to your specific situation, and may be aware of any recent issues affecting the service or game.