Are you encountering the frustrating PS4 error code NP-31805-7 and looking for a solution? You’re not alone.
Many PS4 users have experienced this issue, which can disrupt the gaming experience and cause inconvenience.
In this guide, we’ll explore the possible reasons behind this error code and provide you with a comprehensive set of solutions to help you fix it.
Let’s dive into the troubleshooting process and get your PS4 back up and running smoothly.
How To Fix PS4 Error Code Np-31805-7
To Fix PS4 Error Code Np-31805-7, Check the PlayStation Network Service Status, Reset the Internet Connection, Delete Failed Uploads, Reboot the Router and Modem, Manually Upload Saves to the Cloud, and Contact Playstation4 support.
1. Check PlayStation Network Service Status
Before attempting any fixes, verify the status of the PlayStation Network service to ensure that there are no ongoing issues affecting connectivity. You can do this by visiting the official PlayStation Network status page.
2. Reset Internet Connection
Reset your internet connection through the PS4 settings menu. If you are using Wi-Fi, consider switching to a wired connection for more stable connectivity.
- Navigate to the “Settings” on your PS4.
- Select “Network” and then “Set Up Internet Connection.”
- Choose either Wi-Fi or LAN (wired) depending on your connection type.
- Follow the on-screen instructions to reset your internet connection.
3. Delete Failed Uploads
Start by deleting any failed uploads in your notifications. Then, navigate to the “application saved data management” in the settings and remove any corrupted or problematic saved data.
- Go to the “Notifications” on your PS4 and delete any notifications related to failed uploads.
- Navigate to “Settings” > “Application Saved Data Management” > “Saved Data in System Storage” to delete any corrupted or problematic saved data.
4. Reboot Router And Modem
Sometimes, the error may be related to hardware issues. Try rebooting your router and modem to refresh the network connection.
- Turn off your router and modem.
- Wait for at least 30 seconds.
- Turn on the modem first and wait for it to fully boot up.
- Then turn on the router and allow it to fully boot up.
5. Manually Upload Saves To The Cloud
If you are encountering auto-uploading problems with PS+ cloud saves, manually upload your saves to the cloud at least once to ensure a successful transfer.
- From the PS4 home screen, go to “Settings” > “Application Saved Data Management” > “Saved Data in System Storage.”
- Select “Upload to Online Storage” and choose the specific saved data you want to upload to the cloud.
6. Contact Playstation Support
If none of the above solutions work, it may be necessary to reach out to the Sony Support Team for further assistance.