PokerStars is one of the leading online poker platforms that offers players a chance to engage in thrilling poker games.
However, like any other software, it is not immune to occasional errors. One such error that users may encounter is “Error Code 2 67.”
In this article, we will delve into the reasons behind this error and provide you with possible solutions to fix it.
Why Does PokerStars Error Code 2 67 Occur?
PokerStars Error Code 2 67 can occur when using the PokerStars application or during an attempt to update the app.
This error can manifest in two different variations, namely “Cannot connect on Windows: Errors -2/67” and “Failed to connect to the PokerStars server Error Code -2/-67.”
According to official information provided by PokerStars on their website, this error is primarily triggered when the firewall on your device is blocking PokerStars from accessing the internet.
How To Fix PokerStars Error Code 2 67
Here are some potential fixes that might help resolve the PokerStars Error Code 2 67:
1. Restart Your Internet & Computer
First things first, try restarting your computer and internet connection.
It may sound simple, but sometimes a quick restart can do wonders.
Turn off your computer, then power off your router or modem.
Wait for a few minutes, then power them back on and see if your internet connection is working fine.
Once that’s settled, launch PokerStars again and check if the error persists.
2. Configure Your Firewall
Since the error is often related to a firewall blocking PokerStars’ access to the internet, you need to configure your firewall settings.
Access the Firewall Control Panel by double-clicking on the firewall icon near the Windows system clock or through the Start menu.
While the overall process is similar for most firewalls, the specific location of the settings may vary between different firewall software.
Look For The Following Programs In The Program List:
- PokerStars.exe
- PokerStarsUpdate.exe
- PokerStarsCommunicate.exe
- PokerstarsBr.exe (.NET only)
- Tracker.exe
- xc.exe
- xcw.exe
- xcwxp.exe
- Check the permissions for these programs.
- Change the permissions from “Block All” to “Permit All” or to the least restrictive permissions.
- Note that the instructions may vary depending on your firewall software version and brand.
- If needed, contact your firewall software provider for further assistance.
3. Disable Antivirus
Disabling antivirus software temporarily can sometimes help resolve the PokerStars Error Code 2 67.
Antivirus programs may have strict security measures that can interfere with PokerStars’ proper functioning.
By disabling the antivirus temporarily, you can check if it is causing the error.
However, it’s important to note that disabling antivirus software leaves your device temporarily vulnerable to threats, so it should only be done as a troubleshooting step and the antivirus should be re-enabled once the issue is resolved.
4. Disable VPN Or Connect To Regional Server
If you are using a VPN, make sure you are connected to a server in a region where PokerStars is supported.
If you are already in a compatible region and using a VPN, it’s possible that the VPN is interfering with the PokerStars server.
In that case, disable the VPN temporarily and try running PokerStars again.
5. Contact PokerStars Support
If the error persists after trying the above solutions, it is advisable to reach out to PokerStars customer support.
They have dedicated support teams to assist users in resolving technical issues.
Here is the link to contact Minecraft support:https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811