Pokemon Home is a cloud-based storage service that allows players to store, trade, and transfer Pokemon across different games and platforms.
However, some users have reported encountering error code 10000 when trying to transfer Pokemon from Pokemon Sword and Shield to Pokemon Home using the Home app on the Nintendo Switch. This error code can be frustrating, but it is not uncommon.
In this article, we will discuss why this error code occurs and how to fix it.
Why Does Pokemon Home Error Code 10000 Occur?
The error code 10000 in Pokemon Home happens when attempting to transfer Pokemon from Pokemon Sword and Shield to Pokemon Home via the Home app.
Currently, there is no official statement from the Pokemon developer about why this error occurs and how to fix it.
However, through our research, we have discovered some common workarounds that may help you to resolve this error.
How To Fix Pokemon Home Error Code 10000
If you encounter error code 10000 while trying to transfer your Pokemon from Pokemon Sword and Shield to Pokemon Home, you can try the following solutions to fix the problem.
1. Check For Updates
Checking for updates can sometimes resolve issues like error code 10000, as updates often include bug fixes and improvements that address known issues.
If an update is available, it is recommended to install it to ensure that you have the latest version of the app with the most up-to-date features and bug fixes.
2. Delete The Pokemon Home Save Data
When you delete the Pokemon Home save data on your local device, you are essentially deleting any settings, preferences, or progress that were stored on your device but not the Pokemon themselves.
Go into your settings on the switch and delete your save data for Pokémon Home. Reboot the app and it should all be good now!
This can sometimes help in resolving issues like error code 10000 or other bugs that may occur in the app.
3. Try Sending One Of Each Pokemon Over At One Time
By sending one Pokemon at a time and saving after each transfer, it guarantees that each Pokemon is transferred as a unique entity, preventing any conflicts with existing data in the system.
This process may take longer as each Pokemon needs to be transferred separately, but it can be a useful workaround when experiencing the error code 10000 during the transfer process
4. Contact Pokemon Home Support
If none of the above solutions work, you can contact the Pokemon Home support team for assistance.
They can help you troubleshoot the issue and find a solution.
Use this link to visit the Pokemon Home support page: https://support.pokemon.com/hc/en-us/requests/new?ticket_form_id=360000653532