Are you a Pokémon Go Trainer Club member encountering the frustrating “unable to authenticate” error when trying to log in to the game?
You’re not alone. This issue has been a common source of frustration for many players.
Fortunately, there are several effective methods to resolve this issue and get back to catching ’em all.
In this blog, we’ll explore some practical solutions to fix the Pokémon Go Trainer Club “unable to authenticate” error, helping you get back into the game swiftly and smoothly.
How To Fix Pokemon Go Trainer Club Unable To Authenticate?
To fix the Pokemon GO Trainer Club unable to authenticate, you can verify your credentials, check server status, and check your internet connection. Additionally, you can clear the Pokemon GO App cache & data, and update the Pokemon GO App.
1. Verify Your Credentials
The “Unable to authenticate” error may occur if you’ve entered incorrect login information.
By ensuring your username and password are correct, you can prevent login issues caused by simple typos or memory errors, which are common and easy to overlook.
- Visit the official Pokémon Trainer Club website.
- Attempt to log in with your username and password.
- If you can’t remember your credentials, use the password reset feature.
2. Check Server Status Of Pokemon Go
Before trying other fixes, check if the Pokémon Go servers are up and running.
Server outages can cause authentication problems.
You can check the server status on the official Pokémon Go Twitter account.
3. Check Your Internet Connection
A stable internet connection is vital for logging into Pokémon Go.
Connectivity issues can prevent authentication and can be resolved by resetting your router.
- Unplug the power cords from both your modem and router (or just the combo device if you have one).
- Wait about 30 seconds for the devices to power down completely.
- Reconnect the power cord to the modem first and wait for it to fully boot up, usually indicated by the lights on the device.
- Plug the router back in next and wait for it to establish a connection, which may take a few minutes.
- Once both devices are back online, reconnect your devices to the Wi-Fi network to check if the issue is resolved.
4. Clear The Pokemon GO App Cache And Data
Clearing cache and data can solve issues caused by corrupted or outdated files in your Pokémon Go application.
This is a common fix for many app-related problems.
For Android:
- Navigate to your device’s Settings.
- Go to ‘Apps’ or ‘Application Manager.’
- Find and select ‘Pokémon Go.’
- Tap ‘Clear Cache’ and ‘Clear Data.’
For iOS:
- Go to iPhone settings.
- Go to General.
- Find the Pokemon GO App and click on that.
- Tap on the Offload App button.
- Again, Reinstall the Pokemon GO App.
5. Update Pokémon Go App
Running an outdated version of Pokémon Go can cause authentication issues.
Updates often include bug fixes and improvements that can resolve login problems.
For Android:
- Go to the Google Play Store app.
- Tap on the menu icon (three horizontal lines), then select ‘My apps & games.’
- Find ‘Pokémon Go’ in the list and tap ‘Update’ if it’s available.
For iOS:
- Open the App Store on your iOS device.
- Tap on ‘Updates’ at the bottom.
- Look for ‘Pokémon Go’ and tap ‘Update’ if an update is available.
6. Uninstall And Reinstall Pokémon Go
Uninstalling and reinstalling the game can help fix authentication errors caused by deeper issues within the app that are not resolved by updates or clearing the cache.
For Android:
- Press and hold the ‘Pokémon Go’ app icon on your home screen or app drawer.
- Tap ‘Uninstall’ or drag the app to the ‘Uninstall’ bin that appears.
- Open the Google Play Store, search for ‘Pokémon Go,’ and tap ‘Install.’
For iOS:
- Press and hold the ‘Pokémon Go’ app icon on your home screen until it jiggles.
- Tap the ‘X’ that appears on the icon, then confirm you want to delete the app.
- Open the App Store, search for ‘Pokémon Go,’ and tap the cloud icon or ‘Get’ to reinstall.
7. Contact Pokémon Go Support
If all else fails, reaching out to the support team can provide you with specific help for your account.
They can offer tailored solutions or escalate the issue if it’s a larger problem.
- Visit the Pokémon Go customer support page.
- Submit a detailed description of your issue.
- Follow any additional instructions provided by the support team.