If you’re a Pokémon Go player, you may have encountered the frustrating issue of the snapshot feature not working.
This feature allows players to take pictures of their Pokémon in the real world using augmented reality technology.
However, if the snapshot feature is not working, it can prevent players from completing research tasks, acquiring Buddy Hearts, and taking pictures of their Pokémon.
Fortunately, there are several ways to fix this problem and get back to using the snapshot feature in Pokémon Go.
In this blog post, we will explore some of the most effective methods for fixing Pokémon Go snapshot not working.
How To Fix Pokemon Go Snapshot Not Working
Here are the steps to fix Pokémon Go snapshot not working:
1. Check For Pokemon Go App Updates
If the snapshot feature is not working in Pokémon Go, the first thing you should do is check for app updates.
Sometimes, new updates are released to fix bugs and improve app performance.
Here’s how to check for app updates:
- Open the App Store (iOS) or Google Play Store (Android).
- Search for Pokémon Go.
- If an update is available, tap Update.
2. Restart The Pokemon Go App
If the snapshot feature is still not working after updating the app, the next step is to restart the app.
Sometimes, the app can become stuck or frozen, preventing the snapshot feature from working properly.
Here’s how to restart the app:
- Close the Pokémon Go app completely.
- Open the app again and check if the snapshot feature is working.
3. Check Pokemon Go App Permissions
If the snapshot feature is still not working, it could be due to app permissions.
Make sure that Pokémon Go has access to your device’s camera and storage.
Here’s how to check app permissions:
- Go to Settings on your device.
- Scroll down and select Pokémon Go.
- Make sure that Camera and Storage permissions are enabled.
3. Clear Pokemon Go Cache And Data
If the snapshot feature is still not working, it could be due to corrupted or outdated cache and data.
Clearing these files can help fix the problem. Here’s how to clear cache and data:
Clear Cache on Android:
- Go to Settings on your Android device.
- Scroll down and select Apps or App Manager.
- Find and select Pokémon Go.
- Tap Storage.
- Tap Clear Cache.
Clear Cache on iPhone:
- Open the Settings app on your iPhone.
- Scroll down and select General.
- Tap iPhone Storage.
- Find and select Pokémon Go.
- Tap Offload App or Delete App (depending on your preference).
Note: Offloading the app will keep your app data and documents, while deleting the app will remove all app data, documents, and settings.
- Tap Offload App or Delete App again to confirm.
Clearing cache can help fix the snapshot feature not working in Pokémon Go by removing any corrupted or outdated files that may be causing the problem.
4. Uninstall And Reinstall The App
If none of the above solutions work, you may need to uninstall and reinstall the Pokémon Go app.
This will erase all data associated with the app, so make sure to back up any important data before uninstalling.
Here’s how to uninstall and reinstall the app:
- Go to Settings on your device.
- Scroll down and select Apps or App Manager.
- Find and select Pokémon Go.
- Tap Uninstall.
- Go to the App Store (iOS) or Google Play Store (Android).
- Search for Pokémon Go.
- Tap Install.