Are you experiencing the frustration of trying to pin a message in Messenger, only to find that it’s not showing up as expected?
You’re not alone. Many users encounter this issue, and it can be quite perplexing.
However, fear not, as there are several potential solutions to this problem.
In this blog post, we will explore various methods to fix the issue of pin messages not showing in Messenger.
How To Fix Pin Message In Messenger Not Showing?
To fix pin message in Messenger not showing, you can restart the Messenger App, check your Messenger App settings, and check for Messenger App updates. Additionally, you can clear Messenger App cache files, and check admin status.
1. Restart The Messenger App
Sometimes, the simplest solution is to restart the app.
This can clear out any minor glitches that may be causing the pin feature to malfunction.
For Android:
- Open the ‘Recent Apps’ menu by tapping the square icon or swiping up and holding, depending on your device.
- Find Messenger in the list of apps.
- Swipe the Messenger app off the screen to close it.
- Reopen Messenger from the app drawer.
For iOS:
- Double-click the Home button or swipe up from the bottom of the screen and pause in the middle of the screen (for iPhone X and later).
- Swipe right or left to find the Messenger app.
- Swipe the Messenger app preview upwards to close it.
- Reopen Messenger from the home screen.
2. Check Your Messenger App Settings
Sometimes, the issue could be due to your app settings. Make sure that all necessary permissions are granted to Messenger.
For Android:
- Go to ‘Settings’ > ‘Apps & notifications’ > ‘App info.’
- Tap on ‘Messenger.’
- Tap ‘Permissions’ and ensure all necessary permissions are enabled.
For iOS:
- Open ‘Settings’ and scroll down to find Messenger.
- Tap on ‘Messenger’ and ensure that all the toggles for permissions are enabled.
3. Check For Messenger App Updates
Using an outdated version of Messenger could lead to functionality issues.
Ensure that you have the latest version of the app installed.
For Android:
- Open the Google Play Store app.
- Tap the profile icon at the top right.
- Tap ‘Manage apps & device.’
- Find Messenger in the ‘Updates available’ list.
- Tap ‘Update’ if available.
For iOS:
- Open the App Store.
- Tap your profile icon at the top of the screen.
- Scroll to see pending updates.
- Find Messenger and tap ‘Update’ if available.
4. Clear Messenger App Cache Files
Over time, cache files can accumulate and cause unexpected app behaviour.
Clearing the cache might resolve the issue.
For Android:
- Go to ‘Settings’ > ‘Apps & notifications’ > ‘App info.’
- Scroll down and tap on ‘Messenger.’
- Tap ‘Storage & cache.’
- Tap ‘Clear Cache.’
For iOS:
- Go to iPhone settings.
- Go to General.
- Find the Messenger App and click on that.
- Tap on the Offload App button.
- Again, Reinstall the Messenger app.
5. Check Admin Status
For group chats, you may need to be an admin to pin messages. If you’re not an admin, you won’t have the option to pin messages.
Ask the admin of the group chat to pin the message for you or to give you admin rights if necessary.
6. Uninstall And Reinstall Messenger App
If the above solutions don’t work, the next step is to try uninstalling and then reinstalling the Messenger app.
This can resolve deeper issues by removing any corrupted data and refreshing your app installation.
For Android:
- Go to ‘Settings’ > ‘Apps & notifications’ > ‘App info.’
- Scroll down and tap on ‘Messenger.’
- Tap ‘Uninstall.’
- Visit the Google Play Store and reinstall Messenger.
For iOS:
- Press and hold the Messenger app icon on the home screen.
- Tap ‘Remove App’ (or ‘X’ on older iOS versions).
- Confirm by tapping ‘Delete App.’
- Open the App Store, search for Messenger, and tap ‘Download’ to reinstall.
7. Contact Facebook Support
If none of the above steps work, it may be time to reach out to Facebook Support.
They can help diagnose the problem and provide a solution.