How To Fix Overwatch 2 Career Profile Stats Not Updating

The team-based action game Overwatch 2 is free to play and is set in the hopeful future. Each match is the ultimate 5v5 battlefield combat.

First-person shooter Overwatch 2 was created and released by Blizzard Entertainment.

Overwatch 2 game was released on October 4, 2022.

For you Overwatch 2 career profile stats not updating?

No worry, lot of players having same issue as their profile career stats not updating.

In this guide, we will discuss why is Overwatch 2 career profile stats not updating and how to fix it.

Why Is Overwatch 2 Career Profile Stats Not Updating?

Overwatch 2 profile profile stats not updating because Account merger process is not completed or Overwatch 2 server is overloaded that’s why It’s taking longer time to update the players database.

Also, possibility that there is bug/ glitch in Overwatch 2.

Many players reporting same issue on Twitter, Reddit and in other forums:

“My hero statistics are not updating in career profile of overwatch 2 on ps5. When I play as a new character it only records data for the first match but that’s it. For example, I have played as ash for at least 20 matches. But it only says I have played one match. It is not tracking matches played or any other additional stats too. I’ve noticed it with all characters I’ve played with. Even the characters I had stats with from overwatch 1 are not accumulating. I put in a lot of hours yesterday and my total hours have not increased at all.”

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“Been playing since launch, played overwatch 2 for almost 15 hours min but it only shows that i played 2 hours and doesn’t update my stats for me to see. My challenges are being completed but stats are not updating. Please help.”

“Has anyone else noticed that their stats haven’t been updating on the career profile? Like hours played, matches played etc?”

“In overwatch 2 i have played with mercy for over 2 hours and it is not updating and the game is also not counting my wins which is a big problem since i’m trying to get competitive play, any solutions?”

“I was playing Overwatch 2 today and when I went onto my career profile it said I only had 11 minutes in quick play and 3 hours as Solider 76. This is weird because yesterday, when my account successfully merged, it showed the correct times for both ( Soldier is meant to be my most played hero and quick play my most played mode). I made sure that the stats were on the “All Modes” tab so it isn’t player error. This has also caused me to lose about 100 wins as well.”

How To Fix Overwatch 2 Career Profile Stats Not Updating?

To Fix Career Profile Stats Not Updating in Overwatch 2, Try to logout and login in and update Overwatch 2 to latest version.

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Make sure Account merge/ sync process is completed.

To merge the account in Overwatch 2 on your console, Go to option menu >> Tap on Account Merge option >> Tap on “Confirm your Account for Merge“.

If still career profile stats not updating then Overwatch 2 server is overloaded and wait for sometime as it can take longer time more than expected.

If Overwatch 2 server is overloaded then it can take few hours to update the players database.

After doing everything, if something is still missing in your account then contact support team by creating a ticket:

Explain your issue properly and Support team will help to setback your missing items/ data in your account.

Make sure you are logged into correct account associated with your Overwatch 2.

Blizzard Provided updated in their website regarding Problems with Missing Player Items/ Data:

Things are just taking longer than expected for items from the original Overwatch to transfer and populate in Overwatch 2.”

In all cases, no player data has been wiped or lost. We have a client-side fix for this that cannot be deployed until next week, so we are exploring server-side fixes and will provide updates as more information becomes available.

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