Fix: Delivery Status Information Is Not Available For Your Item Via This Web Site

Are you getting “not trackable” error on USPS?

Are you trying to track a package with the United States Postal Service (USPS) and getting the error message “not trackable delivery status information is not available for your item via this web site“?

Don’t worry, you’re not alone! This error message can be frustrating and confusing, but there are a few steps you can take to try to resolve it.

In this blog post, we’ll discuss some of the potential causes of this error and what you can do to try to track your package successfully and will provide some tips for troubleshooting it.

What Does “Delivery Status Information Is Not Available For Your Item Via This Web Site” Mean?

“Delivery status information is not available for your item via this web site” means that the USPS is unable to provide any information about the current status of your package.

This could be because the tracking number you are using is incorrect or invalid, the package has not yet been scanned into the shipping company’s system, the package is delayed or lost in transit, or there are technical issues with the website.

not trackable delivery status information is not available for your item via this web site

Why Is USPS Saying “Delivery Status Information Is Not Available For Your Item Via This Web Site”?

If you are getting the error message “not trackable delivery status information is not available for your item via this web site” while trying to track a package with the United States Postal Service (USPS), it could be due to a number of reasons.

Some possible reasons include:

  1. The tracking number you are using is incorrect or invalid. Make sure you are using the correct tracking number and try again.
  2. The package has not yet been scanned into the USPS’s system. It can take some time for a package to be scanned and for the tracking information to become available.
  3. The package is delayed or lost in transit. In this case, the tracking information may not be updated until the package is found or delivered.
  4. There are technical issues with the USPS’s website, which could prevent the tracking information from being displayed.

How To Fix “Delivery Status Information Is Not Available For Your Item Via This Web Site”?

If you are trying to track a package with the United States Postal Service (USPS) and getting the error message “delivery status information is not available for your item via this web site,” there are a few steps you can take to try to resolve the issue:

  1. Make sure you are using the correct tracking number. Double-check the number to make sure it is accurate, and try entering it again.
  2. Wait a few days and try again. It can take some time for a package to be scanned and for the tracking information to become available.
  3. Check for any updates on the USPS website or through their mobile app. The tracking information may be updated even if the error message is displayed.
  4. Contact the USPS for further assistance. You can call their customer service center at 1-800-ASK-USPS (1-800-275-8777) or contact USPS by other methods. They may be able to provide more information about the status of your package.