How To Fix McDonald’s Not Letting Me Sign In

The McDonald’s app is a useful tool for ordering food and staying connected with the restaurant in today’s fast-paced world.

However, sometimes it can be frustrating to sign in to the app and access its features.

In this article, we will explain why you might encounter sign-in issues and offer simple solutions to help you overcome them.

Why Is McDonald’s App Not Letting Me Sign In?


There have been numerous user complaints on social media and other forums regarding difficulties in signing up for McDonald’s app.

This issue can occur due to various reasons, such as users entering their credentials incorrectly or experiencing server issues on McDonald’s end.

Another possible factor could be using an outdated version of the app.

Fortunately, we have discovered some workarounds that may resolve this problem for you.

If these workarounds fail to solve the issue, we recommend reaching out to the support team for further assistance.

How To McDonald’s App Not Letting Me Sign In?

Now that we understand some of the reasons behind sign-in issues, let’s explore simple steps to resolve them:

1. Check Your Internet Connection

Ensure that your device is connected to a stable and reliable internet connection.

Here are the steps to Check your internet connection for the provided solution steps:

  • Turn off your router or modem, wait for a few seconds, and then turn it back on.
  • If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
  • Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
  • If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.
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2. Check McDonald’s Server Status

McDonalds Server Status 1

If the internet connection is fine but you are able to sign in to the McDonald’s app, then you should do is check the server status.

If the server is down for some reason, the best thing you can do is wait for some time and try again later.

3. Double Check Your Login Credential

Make sure you are entering the right email address and password when signing in.

Double-check that you haven’t made any mistakes, especially with uppercase and lowercase letters, because passwords are sensitive to those differences.

4. Check For Updates

Make sure that you’re using the latest version of McDonald’s, as it may have bug fixes that could be causing this error.

Visit your device’s app store and check for available updates. Install any pending updates for the McDonald’s app.

5. Clear McDonald’s App Cache And Data

Sometimes, clearing the cache and data can help fix the issue because the cache stored on your phone can get corrupted over time.

Here are the steps to clear the cache of the McDonald’s app

Steps To Clear The Cache And Data On Android:

  • Open Settings > Apps.
  • Find and tap on the McDonald’s app.
  • Tap on “Storage” or “Storage & cache.”
  • Select “Clear cache” to remove temporary files.
  • Optionally, you can tap on “Clear data” to delete all app data, including settings.
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Steps To Clear The Cache And Data On iOS:

  • Open Settings and go to the list of installed apps.
  • Locate and tap on the McDonald’s app.
  • Choose “Offload App” or “Delete App” to remove it.
  • Visit the App Store and reinstall the McDonald’s app.
  • Launch the app, log in, and the cache and data will be cleared during reinstallation.

6. Uninstall And Reinstall McDonald’s App

If the previous step did not work, try uninstalling the app from your device and then reinstalling it from your app store.

To uninstall and reinstall the McDonald’s app on your device, you can follow these general steps (the steps may vary depending on your device):

  • Locate the McDonald’s app on your device’s home screen or app drawer.
  • Press and hold the app icon until a menu appears.
  • Select “Uninstall” or “Delete” to remove the app from your device.
  • Open your device’s app store (e.g., Google Play Store for Android or Apple App Store for iOS).
  • Search for the McDonald’s app, select it, and tap “Install” or “Get” to reinstall it on your device.

7. Contact McDonald’s Support

Contact McDonalds Support

If none of the above solutions resolves the Internal Server Error, reach out to McDonald’s customer support.

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