If you’ve encountered Nike error code 98D2586B during your online shopping journey, don’t worry!
We understand how frustrating it can be to face technical hurdles when all you want is to get your hands on those trendy Nike products.
In this article, we will explain why this error occurs and provide you with simple and effective solutions to fix it.
The error message you might encounter typically states: “Sorry, we are unable to process your order. For more information, please call +31 (0) 207219453 for help. [Code: 98D2586B ]”
So, let’s dive in and get you back on track to enjoying your Nike shopping experience.
Why Does Nike Error Code 98d2586B Occur
When users attempt to proceed with the checkout process, the Nike error code 98D2586B may occur, causing frustration and hindering the completion of their purchase.
Nike error code 98D2586B is often associated with issues related to the payment account used during the checkout process.
It indicates a problem with the payment authorization, which prevents the successful completion of your transaction.
When you encounter this error, you might see a message similar to “Sorry, we are unable to process your order. For more information, please call +31 (0) 207219453 for help. [Code: 98D2586B ]”
How To Fix Nike Error Code 98D2586B
Let’s explore the effective solutions that can help you resolve this issue:
1. Check Your Internet Connection
Before proceeding, ensure that your internet connection is stable and reliable.
A weak or intermittent connection can interfere with the payment process.
Try refreshing the page or restarting your router if necessary.
If you’re using a Wi-Fi connection, make sure you’re within range of the router and there are no other network issues.
2. Use An Alternate Form Of Payment At Checkout
To overcome the Nike error code 98D2586B, consider using an alternate form of payment at checkout.
If you encounter this error, it may indicate an issue with the specific payment account or credit card you initially tried to use.
Trying a different payment method can often bypass the error and allow you to proceed with your purchase smoothly.
3. Clear Your Browser’s Cache And Cookies
Cached data and cookies stored by your browser may sometimes cause conflicts with the payment process. Clearing them can help resolve the error.
Here are the steps to clear cache and cookies in three popular browsers:
Steps For Google Chrome:
- Open Google Chrome and click on the three-dot menu icon in the top-right corner.
- From the dropdown menu, hover over “More Tools” and then select “Clear browsing data.”
- In the Clear browsing data window, ensure that “Cookies and other site data” and “Cached images and files” are selected.
- You can choose the time range from the dropdown menu. Select “All time” to clear all cache and cookies.
- Click on the “Clear data” button to remove the selected items from your browser.
Step For Mozilla Firefox:
- Launch Mozilla Firefox and click on the three-line menu icon in the top-right corner.
- From the menu, select “Options.”
- In the Options tab, navigate to the “Privacy & Security” section.
- Under the Cookies and Site Data section, click on “Clear Data.”
- Ensure that both “Cookies” and “Cached Web Content” are selected.
- Click on the “Clear” button to clear the cache and cookies from your browser.
Steps For Safari:
- Open Safari and click on the “Safari” menu in the top-left corner of your screen.
- From the dropdown menu, select “Preferences.”
- In the Preferences window, go to the “Privacy” tab.
- Click on the “Manage Website Data” button.
- In the Manage Website Data window, click on “Remove All” to delete all cache and cookies.
- Confirm your selection by clicking on “Remove Now.”
4. Disable Your Ad-blocker
Ad-blockers can sometimes interfere with the proper functioning of certain website features, including payment processing.
Temporarily disabling your ad-blocker for the Nike website can help overcome this issue.
To disable your ad-blocker:
- Identify your ad-blocker extension.
- Find the ad-blocker icon in your browser’s toolbar or extensions menu.
- Access the ad-blocker settings by right-clicking on the icon.
- Disable or pause the ad-blocker temporarily.
- Confirm the changes and reload the Nike website.
- Retry your purchase without the ad-blocker enabled.
5. Use A Different Browser
Sometimes, the error may be specific to the browser you’re using.
Trying a different browser can help determine if the issue is browser-related. Popular alternatives include Mozilla Firefox, Microsoft Edge, or Safari.
6. Contact Nike Support
If all else fails, don’t hesitate to reach out to Nike Support for further assistance.
They have dedicated customer service representatives who can provide personalized guidance and help resolve the error code 98D2586B.
Here is the Link to contact to Nike support: https://www.nike.com/in/help/