Are you encountering the “NHL 24 error failed to retrieve data” message while trying to enjoy your gaming experience?
This frustrating issue can disrupt your gameplay and leave you searching for solutions.
Whether you’re a seasoned player or new to the game, dealing with this error can be a real downer. But fear not!
The error message reads as “Failed to retrieve data; please try again later. ERROR CODE: 197D5C3BE3234AE4-0000000000020100-AE3AE702072F97C1”
In this blog, we’ll explore effective solutions to address the “NHL 24 error failed to retrieve data” message, ensuring that you can enjoy a seamless gaming experience without unnecessary interruptions.
How To Fix NHL 24 Error Failed To Retrieve Data Please Try Again Later?
To fix the NHL 24 error failed to retrieve data please try again later, you can create a new lineup in my team, restart NHL 24, and check your internet connection. Additionally, you can update NHL 24, and check your date and time settings.
1. Create A New Lineup In My Team
If you’re experiencing this error specifically in the My Team mode, try creating a new lineup instead of modifying an existing one.
This can sometimes bypass the issue and allow you to continue playing without the error message.
- Launch NHL 24 and enter the My Team mode.
- Navigate to the “Lineups” or “My Lineup” option.
- Select the option to create a new lineup.
- Build your new lineup from scratch, without modifying existing ones.
- Save the new lineup and attempt to play with it to see if the error is resolved.
2. Restart NHL 24
Sometimes, a simple restart of the game can resolve temporary glitches.
Close NHL 24 entirely and relaunch it to see if the error persists.
On PlayStation:
- Press the PS button to open the Quick Menu.
- Navigate to NHL 24 and press the Options button.
- Select “Close Application” to fully exit the game.
- Relaunch NHL 24 from the main PlayStation dashboard.
On Xbox:
- Press the Xbox button to open the guide.
- Highlight NHL 24 and press the Menu button.
- Select “Quit” to close the game completely.
- Relaunch NHL 24 from the Xbox dashboard.
On PC:
- Click the “X” at the top-right corner of the game window or press Alt+F4 to close the NHL 24.
- Relaunch NHL 24 from your desktop or through the game’s client (e.g., Origin, Steam).
3. Check Your Internet Connection
A stable internet connection is crucial for online gaming.
Make sure your device is connected to the internet and that the signal is strong.
- Unplug the power cord from both your modem and router.
- Wait for about 30 seconds.
- Plug the power cord back into the modem, and wait for it to fully boot up, indicated by the status lights.
- After about 60 seconds, plug the power cord back into the router.
- Wait for the router’s status lights to indicate it has fully restarted.
- Check your device for an internet connection.
4. Update NHL 24
Game developers frequently release updates to fix bugs and improve performance.
Ensure that NHL 24 is up to date with the latest patch.
On PlayStation:
- Go to the PlayStation dashboard.
- Highlight NHL 24.
- Press the Options button on your controller.
- Select “Check for Update” from the menu.
- If an update is available, follow the prompts to download and install it.
On Xbox:
- Press the Xbox button to open the guide.
- Go to My Games & Apps > See all > Games.
- Highlight NHL 24 and press the Menu button.
- Select “Manage game and add-ons.”
- Go to “Updates.” If an update is available, it will be listed here for you to download and install.
On PC (Origin):
- Open the Origin client and go to “My Game Library.”
- Right-click on NHL 24.
- Select “Check for Update.”
- If an update is available, follow the prompts to download and install it.
On PC (Steam):
- Open the Steam client and go to the “Library” section.
- Right-click on NHL 24 in the list of games.
- Select “Properties,” then go to the “Updates” tab.
- Steam typically updates games automatically, but you can verify the game is up to date here.
5. Check Your Date And Time Settings
Incorrect date and time settings on your device can cause issues with online services.
Ensure that your device is set to the correct date and time, preferably by enabling automatic synchronization with internet time servers.
On PlayStation:
- Go to Settings > Date and Time.
- Select “Set Using Internet” to automatically update the date and time.
On Xbox:
- Press the Xbox button to open the guide.
- Go to System > Settings > System > Time.
- Choose “Set time automatically” to ensure the correct date and time.
On PC:
- Right-click on the time display in the taskbar.
- Select “Adjust date/time.”
- Toggle “Set time automatically” on.
6. Delete Personal Saved Data (For Xbox Players)
If you’re on Xbox, for instance, you might need to delete the personal saved data for NHL 24.
- Press the Xbox button to open the guide.
- Go to My Games & Apps > See all > Games.
- Highlight NHL 24 and press the Menu button.
- Select “Manage game and add-ons” > “Saved data.”
- Choose the saved data for your profile and select “Delete all.”
7. Uninstall And Reinstall NHL 24
Corrupted game files can cause errors. Uninstalling and then reinstalling NHL 24 might fix the issue.
Make sure to back up your saved data if possible before uninstallation.
On PlayStation:
- Highlight NHL 24 on the home screen.
- Press the Options button and select “Delete.”
- Go to the PlayStation Store or your Game Library to reinstall NHL 24.
On Xbox:
- Press the Xbox button to open the guide.
- Go to My Games & Apps > See all > Games.
- Highlight NHL 24 and press the Menu button.
- Select “Uninstall.”
- Go to the Microsoft Store or your Game Library to reinstall NHL 24.
On PC:
- Open the game client (e.g., Origin, Steam).
- Go to your game library.
- Right-click on NHL 24 and select “Uninstall” or “Remove from library.”
- Follow the prompts to uninstall, then reinstall NHL 24 from the same client.
8. Contact EA Support
If none of the above solutions work, the problem might be on the server’s end or with your account.
Contacting EA Support can help you get personalized assistance.