Have you ever encountered the perplexing message “Verifying account restrictions” when trying to play Mortal Kombat 1 online, only to have the game abruptly close?
If so, you’re not alone. This frustrating issue has left many players seeking a solution.
The error message reads as “Verifying account restrictions. Please try again later.”
In this blog post, we’ll delve into effective methods to address this problem and get you back into the heart-pounding world of online Mortal Kombat 1 gameplay.
How To Fix Mortal Kombat 1 Saying “Verifying Account Restrictions” Then Close When I Try To Play Online?
To fix Mortal Kombat 1 saying “Verifying account restrictions” then close when I try to play online, you can restart your console or PC, check your internet connection, and verify Mortal Kombat 1 game files. Additionally, you can update Mortal Kombat 1 and system software, and check for account restrictions to fix the issue.
1. Restart Your Console Or PC
This simple step can resolve temporary glitches that may be causing the issue.
For PC:
- Click on the Start menu.
- Select the Power icon.
- Choose ‘Shut down’.
- Wait a few minutes.
- Press the power button to turn the PC back on.
For Xbox Series X/S:
- Press and hold the Xbox button on the console for 10 seconds until it turns off.
- Wait a few minutes.
- Press the Xbox button on the console to turn it back on.
For PlayStation 5:
- Press and hold the power button until the power light turns off.
- Wait a few minutes.
- Press the power button again to turn the PS5 back on.
2. Check Your Network Connection
A stable internet connection is crucial for online gaming. Test your internet connection to ensure it’s stable and fast enough for online gaming.
- Conduct an online speed test to assess your internet connection.
- Verify that your ping is under 100 ms and speeds are at least 3 Mbps download and 1 Mbps upload.
- Limit bandwidth usage on other devices connected to your network.
- If on Wi-Fi, Power off your router by pressing the power button or unplugging it.
- Wait 30 seconds before turning the router back on to reset it.
- After the router restarts and stabilizes, reconnect your gaming device.
- Retest your internet speed to see if the connection has improved.
- If problems continue, contact your internet service provider.
3. Verify Mortal Kombat 1 Game Files
If you’re playing on a PC, use your game platform’s verification tool to check for corrupted or missing game files.
- Launch Steam.
- Go to ‘Library’.
- Right-click ‘Mortal Kombat 1’.
- Click ‘Properties’.
- Select ‘Local Files’ tab.
- Click ‘Verify integrity of game files’.
- Wait for the process to finish.
- Re-launch Mortal Kombat 1.
4. Update Mortal Kombat 1 And System Software
Ensure that both your game and your gaming platform are updated to the latest version. Developers often release patches to fix bugs and other issues.
For PC (Steam):
- Open Steam.
- Click on ‘Library’.
- Right-click ‘Mortal Kombat 1’.
- Select ‘Properties’.
- Go to the ‘Updates’ tab.
- Set ‘Automatic updates’ to ‘Always keep this game updated’.
- To update the system, type ‘Check for updates’ in the Start menu and select ‘Check for updates’ from the system settings.
For Xbox Series X/S:
- Press the Xbox button to open the guide.
- Select ‘Profile & system’ > ‘Settings’ > ‘System’ > ‘Updates’.
- Choose ‘Update console’ if available.
- For the game, press the Xbox button, go to ‘My games & apps’, select ‘Manage’, and then ‘Updates’.
For PlayStation 5:
- Go to Settings > System.
- Select ‘System Software’ > ‘System Software Update and Settings’.
- Choose ‘Update System Software’.
- For the game, press the ‘Options’ button on the game from the home screen and select ‘Check for Update’.
5. Check For Account Restrictions
There could be restrictions on your account that are preventing you from playing online.
This could include a suspension or ban from the game’s developers or the platform you’re playing on.
Make sure to check your email for any messages from the game’s support team or the platform’s customer service.
6. Contact Mortal Kombat 1 Customer Support
If none of the above solutions work, reach out to the customer support team for Mortal Kombat 1 or the platform you’re playing on.
They can provide more detailed troubleshooting steps and help you understand if there are any specific issues with your account.