If you’re a user of a Xiaomi device with MIUI and you’ve encountered issues with the “Play Video Sound with Screen Off” feature not working, you’re not alone.
This feature, which allows audio from videos to continue playing even when the screen is turned off, can be very useful for listening to music videos or podcasts without having the screen on.
However, sometimes this feature might not function as expected.
In this article, we will be discussing all the fixes that will help you to fix the issue of “MIUI Play Video Sound with Screen Off Not Working”.
How To Fix MIUI Play Video Sound With Screen Off Not Working?
To fix “MIUI Play Video Sound with Screen Off Not Working”, you can check the MIUI version, re-enable the video toolbox and uninstall updates for the security app in your MIUI phone. Additionally, you can also clear the cache and data of the video app.
1. Check MIUI Version
Ensure that your device is running on the latest version of MIUI. Sometimes, features may not work properly due to outdated software.
Go to your device’s “Settings,” then “About phone,” and check for updates. If an update is available, install it and check if the “Play Video Sound with Screen Off” feature works.
2. Re-enable Video Toolbox
The “Play Video Sound with Screen Off” option is a part of the MIUI Video Toolbox. To access it, you might need to re-enable the Video Toolbox if it has been disabled. You can do this by going to “Settings” > “Special features” > “Video toolbox” and turning it on.
3. Uninstall Updates For Security App
Uninstalling all updates for the security app (the green shield app) and then stopping the app might bring back the missing “Play Video Sound with Screen Off” option.
4. Check For Feature Removal
In some cases, the feature may have been removed by Xiaomi in response to requests from other parties, such as Google. If this is the case, there is nothing you can do to fix that for that platform.
5. Clear Cache And Data Of The Video App
A corrupted cache or data within the video app you’re using might be causing the problem. To clear cache and data:
- Go to “Settings” > “Apps” > “Manage apps.”
- Find the video app you’re using (e.g., YouTube, MI Video, etc.).
- Tap on “Storage.”
- Click on “Clear data” and “Clear cache.”
Note that clearing data will remove all the app’s data, including login details, so you will need to log in again.
7. Contact Support Of Xiaomi
If none of the above steps work, it may be helpful to contact Xiaomi customer support for further assistance and they will be able to help you out.