Did your McDonald’s app stuck on old order?
McDonald’s is a popular fast-food chain serving millions of customers across the globe. With the rise of technology, Mcdonald’s has introduced its application, allowing customers to order their food in advance and skip long queues.
However, some users have reported issues with the app being stuck on old orders.
In this article, we will explore why the McDonald’s app is stuck on old orders and provide tips on how to fix it.
Why McDonald’s App Stuck On Old Order?
There may be multiple reasons why the McDonald’s application is stuck on an old order. Here are some potential causes:
1. McDonald’s App Is Outdated
If you are using an outdated version of the Mcdonald’s app, you may encounter problems with it, including getting stuck on an old order.
2. Your Network Connection Is Bad
Bad network connectivity can also cause Mcdonald’s application to get stuck on an old order.
If the application can’t establish a connection with the server, it will not be able to retrieve your current order status.
3. McDonald’s Sever Is Facing Technical Glitch
Sometimes, the app may have technical glitches that can cause it to malfunction, including getting stuck on an old order.
4. Corrupted McDonald’s App Cache
Sometimes the Mcdonald’s app cache can get corrupted or outdated, causing problems with the application’s performance. If the app’s cache is the issue, clearing it can often help resolve the problem.
How To Fix McDonald’s App Stuck On Old Order?
If you encounter a problem where the McDonald’s application is stuck on an old order, here are a few solutions you can try:
1. Update Your McDonald’s App
The first step in fixing the issue is to update the McDonald’s app to the latest version. Once you have updated the app, make sure to open it and log in again if necessary.
By keeping the McDonald’s app up-to-date, you can ensure that you have access to the latest features and bug fixes, and avoid issues like the app being stuck on old orders.
Here are the steps you can follow to update the app on your device:
Steps For Updating McDonald’s App On iOS devices:
- Open the App Store on your iPhone or iPad.
- Tap on your profile picture in the top right corner.
- Scroll down and find the McDonald’s app.
- If an update is available, you will see an Update button next to the app.
- Tap the Update button to download and install the latest version of the app.
Steps For Updating McDonald’s App On Android devices:
- Open the Google Play Store on your Android phone or tablet.
- Tap on the three lines in the top left corner to open the menu.
- Tap on My apps & games.
- Find the McDonald’s app in the list of apps.
- If an update is available, you will see an Update button next to the app.
- Tap the Update button to download and install the latest version of the app.
2. Check Your Network Connection
There are several websites that allow you to test your internet speed, such as Speedtest.net or Fast.com.
These sites can give you an idea of how fast your internet connection is and whether there are any issues with your connection speed.
3. Wait For Sometime & Try Login Later
If the above solutions do not work, it is possible that the McDonald’s App servers are down or under maintenance.
If this is the case just wait for some time then try again.
4. Clear McDonald’s App Cache
Clearing the app cache will remove any temporary files and data that may be causing issues with the app. Once you have cleared the cache, try opening the app again to see if the issue has been resolved.
Here are the steps you can follow to clear the app cache on both Android and iOS devices:
Steps For Clearing Cache On Android devices:
- Go to your device’s Settings app.
- Scroll down and tap on Apps & notifications.
- Find the McDonald’s app and tap on it.
- Tap on Storage & cache.
- Under the Cache section, tap on Clear cache.
- Confirm that you want to clear the cache.
Steps For Clearing Cache On iOS devices:
- Go to your device’s Settings app.
- Scroll down and find the McDonald’s app.
- Tap on the McDonald’s app.
- Tap on Offload App or Delete App, depending on what you want to do.
- If you choose Offload App, the app will be deleted, but the data and documents will be saved. If you choose Delete App, the app and all associated data will be deleted.
- Once you have Offloaded or Deleted the app, go to the App Store and re-install the McDonald’s app.
5. Contact McDonald’s Customer Service
If none of the above solutions work, you can reach out to McDonald’s customer service for further assistance. You can contact them through the app or by phone.
To contact McDonald’s Customer Service use the link given below: