Are you having trouble adding friends or accessing the online friend’s portal in Madden NFL 24?
It can be frustrating when you’re unable to connect with your friends for a game.
In this blog, we’ll explore some effective solutions to help you fix the issue of not being able to add online friends or access the friend’s portal in Madden NFL 24.
How To Fix Madden NFL 24 No Friends Portal, Can’t Add Online Friends?
To fix Madden NFL 24 no friends portal, can’t add online friends, you can check Madden NFL 24 server, restart Madden NFL 24 and your device, and check and open your NAT type. Additionally, you can check and open your NAT type, and unlink and re-link your EA account.
1. Check Madden NFL 24 Server
Before delving into more complex solutions, it’s essential to verify if the issue you’re facing is widespread and recognized by the game’s developers.
- Visit the official Madden NFL forums or check their social media channels for any announcements regarding current issues.
- Look for any recent updates or patches that might address the friend list problem and ensure your game is up to date.
2. Restart Madden NFL 24 And Your Device
Sometimes, the simplest solutions can be the most effective.
Restarting the game and your device can clear temporary glitches that might be preventing you from adding friends.
For PC:
- Close Madden NFL 24 by clicking the ‘X’ at the top-right corner of the window or by using the Task Manager (Ctrl + Shift + Esc) to end the task.
- Shut down your PC through the Start menu.
- Wait a few seconds, then turn your PC back on and relaunch Madden NFL 24.
For Xbox:
- Press the Xbox button to open the guide.
- Select Madden NFL 24 and press the Menu button on your controller.
- Choose ‘Quit’ to close the game.
- Turn off your Xbox by holding the Xbox button on the console or using the controller to select ‘Turn console off.’
- Wait a few seconds, then turn your Xbox back on and relaunch Madden NFL 24.
For PlayStation:
- Press the PS button to open the Quick Menu.
- Select Madden NFL 24 and press the Options button on your controller.
- Choose ‘Close Application’ to shut down the game.
- Turn off your PlayStation by holding the power button until it beeps twice or through the Quick Menu.
- Wait a few seconds, then turn your PlayStation back on and relaunch Madden NFL 24.
3. Power Cycle Your Console
A power cycle can resolve issues by completely resetting the console’s hardware and network connection, which may be causing the problem with adding friends.
For Xbox:
- Turn off your Xbox console by pressing and holding the Xbox button on the front of the console for about 10 seconds until it shuts off completely.
- Unplug the power cable from the back of the Xbox console.
- Wait for about 1-2 minutes to let the console’s power capacitors discharge.
- Plug the power cable back into the Xbox console.
- Turn on the Xbox console by pressing the Xbox button on the console or the controller.
For PlayStation:
- Turn off your PlayStation console by holding down the power button until the power light stops flashing.
- Unplug the power cable from the back of the PlayStation console.
- Wait for about 1-2 minutes to ensure the console has fully reset.
- Plug the power cable back into the PlayStation console.
- Turn on the PlayStation console by pressing the power button on the console or the controller.
4. Check And Open Your NAT Type
An open NAT type is crucial for a smooth online gaming experience, as it allows for better communication with other players’ systems and can help resolve issues with adding or seeing friends in online modes.
For PC:
- Go to Settings > Network > Network settings.
- Look at the Current Network Status to see your NAT type.
- If it’s not open, select Advanced settings.
- Write down your IP address, subnet mask, gateway, and DNS values.
- Go back to Network settings and select Set Up Wireless Network or Wired Network, then select Advanced settings.
- Choose IP settings and select Manual, then enter the network details you wrote down.
- Save and exit, then restart your Xbox.
- Check the NAT type again; if it’s still not open, you may need to enable UPnP or forward ports in your router settings.
For Xbox:
- Navigate to
Settings
>Network
>View Connection Status
. - Note your IP address, subnet mask, and default gateway.
- Go to
Set Up Internet Connection
. - Choose
Custom
, enter your network details. - Set MTU to
Automatic
, Proxy Server toDo Not Use
. - Test connection to see NAT type.
- If NAT type isn’t open, enable UPnP or forward ports in router settings.
For PlayStation:
- Go to
Settings
>Network
>Network settings
. - Note your NAT type under
Current Network Status
. - If NAT type isn’t open, select
Advanced settings
. - Note IP address, subnet mask, gateway, DNS values.
- Choose
Manual
under IP settings, enter noted details. - Restart Xbox and recheck NAT type.
- If necessary, enable UPnP or forward ports in router settings.
5. Unlink And Re-link Your EA Account
Sometimes, issues with your EA account can prevent you from accessing online features properly.
Unlinking and then re-linking your EA account can refresh your connection to EA’s servers.
To Unlink Your EA Account:
- Visit the EA Account website and log in with your EA account credentials.
- Navigate to the “Connections” tab where you’ll see a list of connected platforms (such as PlayStation, Xbox, or PC).
- Find the platform account you wish to unlink and click the “Unlink” button next to it.
- Confirm the action when prompted to do so.
To Re-link Your EA Account:
- Once you have successfully unlinked your account, stay on the EA website.
- Go back to the “Connections” tab or refresh the page.
- Choose the option to link a new platform, which should be the same platform you just unlinked.
- Follow the on-screen instructions to log in with your platform’s credentials and complete the linking process.
6. Adjust Privacy Settings To Enable Friend Visibility
Privacy settings can restrict who sees you online and your gaming activity, which might affect the ability to add or see friends in Madden NFL 24.
For PC (Origin/EA Desktop App):
- Open the Origin or EA Desktop App and log in to your account.
- Click on your profile picture and select ‘EA Account & Billing’ or ‘Account Settings.’
- Navigate to the ‘Privacy Settings’ tab.
- Adjust the settings for ‘Who can see my profile’ and ‘Who can see my gameplay’ to ‘Friends’ or ‘Everyone,’ depending on your preference.
- Save the changes and restart Madden NFL 24.
For Xbox:
- Press the Xbox button to open the guide and go to ‘System’ > ‘Settings’ > ‘Account’ > ‘Privacy & online safety.’
- Select ‘Xbox Live privacy’ > ‘View details & customize’ > ‘Profile & social.’
- Adjust the settings for ‘Others can see if you’re online’ and ‘Others can see your game history’ to ‘Friends.’
- Save the changes and restart Madden NFL 24.
For PlayStation:
- Go to ‘Settings’ from the main PlayStation menu.
- Select ‘Account Management’ > ‘Privacy Settings.’
- You might need to enter your password at this point.
- Choose ‘Personal Info | Messaging,’ and then select ‘Online Status and Now Playing.’
- Adjust the settings to allow friends to see your online status and the games you’re playing.
- Save the changes and restart Madden NFL 24.
7. Contact EA Support
If none of the above solutions work, the problem might be on EA’s end or specific to your account.
Reaching out to EA Support can provide you with more personalized troubleshooting.