When playing “Madden NFL 24,” some players may encounter the error WV-33910-6, which indicates an issue with SSL (Secure Sockets Layer) communication.
This error can prevent players from accessing online features and disrupt the gaming experience.
The error WV-33910-6 typically occurs on PlayStation consoles and is related to SSL communication problems.
In this article, we will be showing you all the fixes that will help you to fix the issue of “Madden NFL 24 Error WV-33910-6 Cannot Communicate Using SSL” without any hassle and let you go back to enjoying it.
How To Fix Madden NFL 24 Error WV-33910-6 Cannot Communicate Using SSL?
To fix “Error WV-33910-6 Cannot communicate using SSL”, you can connect your gaming platform to the EA account, check the PlayStation server status, and restart the console. Additionally, you can also update the console’s firmware to fix the issue.
1. Connect Your EA Account To Gaming Platform
Make sure that your EA account is connected to your platform:
- Visit the official EA website at ea.com.
- After logging in, navigate to your Account Settings and select the Connections tab.
- Proceed with the prompts provided to successfully link your platform account with your EA account.
- After linking, exit “Madden NFL 24” entirely and then reopen the game.
2. Check The PlayStation Network (PSN) Status
Before attempting any fixes, check the status of the PSN to ensure that the issue is not on Sony’s end. You can do this by visiting the PSN Service Status page. If there are any outages or maintenance work, you may need to wait until services are restored.
3. Restart The Console
A simple but sometimes effective fix is to restart your console. This can clear temporary glitches that may be causing the error.
- Turn off your PlayStation console completely.
- Unplug it from the power source for a few minutes.
- Plug it back in and turn it on to see if the error persists.
4. Update Your Console’s Firmware
Ensure your PlayStation console’s firmware is up to date, as outdated firmware can lead to various issues including SSL errors.
- Go to “Settings” > “System Software Update” and apply any available updates.
5. Change DNS Settings
Sometimes, changing the DNS settings to a public DNS server like Google’s (8.8.8.8 and 8.8.4.4) can resolve network communication issues.
- Navigate to “Settings” > “Network” > “Set Up Internet Connection.”
- Choose your connection type (Wi-Fi or LAN Cable).
- Select “Custom” and configure the network settings:
- For IP Address Settings, choose “Automatic.“
- For DHCP Host Name, select “Do Not Specify.”
- In DNS Settings, choose “Manual” and enter the following:
- Primary DNS: 8.8.8.8
- Secondary DNS: 8.8.4.4
- For MTU Settings, select “Automatic.”
- For Proxy Server, choose “Do Not Use.”
Once you’ve changed the DNS settings, save and test your internet connection again to see if the issue has been resolved.
6. Disable Media Server Connection
Sometimes, disabling the media server connection on your PlayStation can resolve SSL communication issues.
- Navigate to “Settings” > “Network Settings.”
- Find and disable the “Media Server Connection.”
7. Restore Default Settings
Restoring your PlayStation to its default settings can also help with SSL issues. This will reset network settings without deleting your data.
- Go to “Settings” > “Initialization.”
- Select “Restore Default Settings” and follow the on-screen instructions.
8. Rebuild Database
The PlayStation’s Safe Mode allows you to rebuild the database, which can clean up corrupted data that might be causing the SSL error.
- Turn off your PlayStation completely.
- Once it’s off, hold the power button until you hear two beeps: one immediately and another after about seven seconds.
- Connect the controller with a USB cable and press the PS button on the controller.
- Select “Rebuild Database.” This process can take some time depending on the amount of data.
9. Contact PlayStation Support And EA Support
If none of the above steps work, the issue might be more complex, and you may need to contact PlayStation Support for further assistance.
You can also contact EA Support and talk to talk regarding Error WV-33910-6.