Looker Studio, a popular business intelligence and data analytics platform, has encountered a system error, disrupting user workflows and causing frustration.
System errors can occur due to various reasons, including software bugs, server issues, or network problems.
These errors manifest as an error message stating, “System Error. Data Studio has encountered a system error. We are having trouble fetching your data. Please refresh your browser to try again”.
In this article, we will explore the potential causes of Looker Studio’s system error and provide troubleshooting steps to help resolve the issue.
Why Looker Studio Has Encountered A System Error
Looker Studio, formerly known as Google Data Studio, is a widely used online tool for creating visually appealing reports and dashboards by transforming data.
However, users have reported encountering system errors while working with Looker Studio.
One common issue that has been observed is the significant loading delays and errors in retrieving data for charts within projects or dashboards.
Looker Studio, being an integrated part of the Google Marketing Platform, relies on a complex infrastructure involving servers, networks, and software components.
The occurrence of system errors can be attributed to various factors, including software bugs, server issues, or network problems.
Software bugs can arise during development or as a result of updates and may lead to unexpected errors.
Server issues, such as overload or connectivity problems, can impact the smooth functioning of Looker Studio.
Additionally, network disruptions, firewall restrictions, or DNS issues can also contribute to system errors.
Given the dynamic nature of data analysis and the reliance on real-time data retrieval for charts, any delays or errors in the process can significantly impact the user experience.
The complexity of Looker Studio’s infrastructure, coupled with the integration into the Google Marketing Platform, can sometimes lead to these system errors.
How To Fix Looker Studio Has Encountered A System Error
Encountering system errors in Looker Studio can be frustrating, but there are several steps you can take to resolve these issues.
Here is a step-by-step guide on how to fix system errors in Looker Studio:
1. Refresh The Browser Window
Start by simply refreshing the browser window where Looker Studio is open.
This action can help clear any temporary glitches or loading issues.
2. Clear Browser Cache And Cookies
Over time, the browser cache and cookies can accumulate outdated or corrupted data, which may interfere with Looker Studio’s functionality.
Clearing the cache and cookies varies depending on the browser you are using.
Here are the general steps to clear browser cache and cookies in popular web browsers:
Steps For Google Chrome:
- Open Google Chrome.
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “More tools” from the dropdown menu.
- Click on “Clear browsing data.”
- In the “Basic” tab, choose a time range for which you want to clear the cache and cookies. Select “All time” to clear everything.
- Check the boxes for “Cookies and other site data” and “Cached images and files.”
- Click on the “Clear data” button.
- Restart Google Chrome.
Steps For Mozilla Firefox:
- Open Mozilla Firefox.
- Click on the three-bar menu icon in the top-right corner of the browser window.
- Select “Options” from the dropdown menu.
- In the left sidebar, click on “Privacy & Security.”
- Scroll down to the “Cookies and Site Data” section.
- Click on the “Clear Data” button.
- Check the boxes for “Cookies and Site Data” and “Cached Web Content.”
- Click on the “Clear” button.
- Restart Mozilla Firefox.
Steps For Microsoft Edge:
- Open Microsoft Edge.
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “Settings” from the dropdown menu.
- In the left sidebar, click on “Privacy, search, and Services.”
- Under the “Clear browsing data” section, click on the “Choose what to clear” button.
- Check the boxes for “Cookies and other site data” and “Cached images and files.”
- Click on the “Clear” button.
- Restart Microsoft Edge.
Steps For Safari:
- Open Safari.
- In the top menu bar, click on “Safari” and select “Preferences.”
- Go to the “Privacy” tab.
- Click on the “Manage Website Data” button.
- In the popup window, click on “Remove All” or selectively choose specific websites to remove their data.
- Click on the “Done” button.
- Restart Safari.
3. Restart The Browser
If clearing the cache and cookies did not resolve the issue, try restarting the browser completely.
Close all instances of the browser, wait for a few seconds and then relaunch it.
This action can refresh the browser and eliminate any lingering issues.
4. Try Using A Different Browser
If the problem persists, consider trying a different browser.
Sometimes, system errors can be browser-specific due to compatibility issues or conflicts with certain extensions or settings.
Testing Looker Studio in an alternative browser can help identify if the problem lies within the browser itself.
5. Restart Your Computer
A simple but effective step is to restart your computer.
Restarting can resolve various software-related issues, refresh system resources, and provide a clean start for running Looker Studio.