Are you a passionate League of Legends player who has recently encountered the dreaded “trouble fetching information for [Account Name], affected players should quit and log back in if this persists (5C)” error?
Worry not, as we have you covered! In this comprehensive blog post, I will guide you through the most effective solutions to fix this issue and get you back on the Rift, dominating your opponents.
What Causes League Of Legends Error 5C “Trouble Fetching Information”
There are several reasons why this error might occur:
- Temporary server issues
- Outdated game client
- Corrupted game files
- Incorrect firewall or antivirus settings
How To Fix League Of Legends Error 5C “Trouble Fetching Information”
In this section, I will provide you with detailed, step-by-step solutions to resolve the Error 5C “Trouble Fetching Information” error:
Solution 1: Logout From League Of Legends & Login Again
- First logout from League of Legends.
- Close the game and the launcher.
- Wait for a few seconds.
- Relaunch the game and login.
- The error will be fixed now.
Solution 2: Check League Of Legends Server Status
Sometimes, server issues can cause this error.
Check the official League of Legends server status page to see if there are any ongoing issues.
If there are, wait for Riot Games to resolve the problem.
Solution 3: Clear Your Cache
Clearing your game’s cache can resolve various issues, including the Error 5C “Trouble Fetching Information”:
- Close the game and the launcher.
- Press
Windows + Rto open the Run dialogue. - Type
%appdata%and press Enter. - Locate the “Riot Games” folder and open it.
- Delete the “League of Legends” folder inside.
- Relaunch the game
Solution 4: Update Your Game
An outdated game client can cause the error. Make sure your game is up-to-date by following these steps:
- Open the League of Legends launcher.
- Click the gear icon in the top right corner to access the settings.
- Go to the “Game” tab.
- Click “Check for Updates” and install any available updates.
- Restart the game and check still you are getting error or not.
Solution 5: Repair Your Client
Corrupted game files might be causing the error. To repair your client, follow these steps:
- Open the League of Legends launcher.
- Click the gear icon in the top right corner to access the settings.
- Go to the “General” tab.
- Click “Initiate Full Repair” and wait for the process to complete.
- Once the repair is finished, restart the game
Solution 6: Update Your Firewall And Antivirus Settings
Incorrect firewall or antivirus settings can block League of Legends from fetching information:
To resolve this issue, follow these steps:
- Add League of Legends to your firewall’s exception list.
- Configure your antivirus software to allow the game to connect to the internet.
- Restart your computer and launch the game.
- Now see if the error is resolved.