Fix: KiK Not Showing New Messages

kik not showing new messages

Kik is your place to chat and message with all of your friends and to make new ones, no matter who you are or what device you’re using.

Chat one-on-one, join a group with like-minded people, or start a group of your own and chat about what matters to you.

In KiK app, if you are facing issue “KiK Not Showing New Messages” or “KiK Not Showing New chats” then you are not alone. Lots of KiK users facing this issue.

In this article, we will explain why KiK now showing messages and how to fix it.

Why KiK Not Showing New Messages?

KiK is Not Showing New Messages because of one of following reasons:

  • There is some server issue in KiK app.
  • Poor Internet connection
  • kik app is hanging
  • Sufficient storage not available for KiK app
  • KiK app is not updated with latest version.

How To Fix “KiK Not Showing New Messages”?

Fix 1: Wait For Sometime

There may be chances some maintenance going on KiK app. Check for email to notification from KiK team side if any.

If some upgrade or maintenance gaining in KiK app then wait for some, new message issue will be resolved.

Fix 2: Check Internet Speed

Make sure you have good internet speed or stable internet connection. If your mobile data speed to wifi network is slow then you may experience issue in KiK App.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Fix 3: Update KiK App With Latest Version

Keep updated KiK app with latest version. Sometime old version not work perfectly.

If your KiK app version is outdated then it may not work properly.

Also updating the KiK app to latest version will fix all previous bug in the app which were known to KiK support team.

You can also enable auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 4: Check Permission Of KiK App

Make sure you have provided required permission to KiK app. If you will not provide required permission to KiK app, KiK app will not work smoothly.

for this in android , go to setting >> click on app >> click on KiK App >> provide the required permission.

Fix 5: Restart The App

If above solution not work then try to restart the KiK app. you just close the app and open again . Sometime it fixes the issue.

Fix 6: Login & Logout From KiK App

Another fix is try to logout from the KiK app and then login again into the app. This will take to back normal to App and may fixe the issue.

Fix 7: Clear Kik App Cache

Most of time , when there is some issue with app, clearing the app cache resolve the issue.

To clear the KiK App cache,

For android users, Go to settings >> Go to application manager >> Tap on Kik App >> Tap on clear cache. KiK App cache will be cleared.

For iPhone users, Go to iPhone settings >> Find KiK App and click on that >> tap on Offload App button >> again reinstall the app.

Above Solution may fix your issue.

Fix 8: Restart Your Phone

If above solution not able to resolve your error, it may possible that there is some issue with your phone.

So, just restart your phone. After restarting the phone, open KiK app and see you are receiving the new message or not .

Fix 9: Contact KiK Support Team

If above all solution not worked with you. Still not reaching new messages then you should contact KiK Team.

I tried to contact KiK team, got below reply:

Hey there,

Thanks for reaching out, and we are sorry you are experiencing this problem.

We have identified that the issue you are experiencing is associated with new chat requests (users you haven't chatted with before). However, you should still receive chat messages from groups and users on your contact list. There is no workaround, and we suggest you do not reinstall or sign out of the Kik app, as this will remove the messages in the backend. In addition, please note that you are still receiving notifications of new chat requests.

Nevertheless, our Development Team is investigating the problem associated with new chat requests, and we have also removed the New Chats tab while we work to fix this problem. We do not have a timeframe for when the issue will be resolved.

We are sorry for this inconvenience.

Kind Regards,

Kik Support Team