The Jagex launcher has become an essential tool for players of popular games like RuneScape and Old School RuneScape.
Installing the Jagex Launcher can be frustrating when problems arise.
The complete error message reads: “Timeout waiting for window to load”.
In this article, we’ll explain why installation issues occur and provide helpful solutions to overcome them easily.
Why Is Jagex Launcher Not Installing?
There are several reports online from both Mac and Windows users stating that the Jagex Launcher installer is not working.
This issue may occur due to a corrupted installer file.
Additionally, installation failures can also be attributed to systems not meeting the minimum requirements to run the Jagex Launcher.
Furthermore, antivirus or firewall software can sometimes interfere with the installation process, mistakenly flagging the launcher as potentially harmful and blocking its installation.
How To Fix Jagex Launcher Not Installing?
If you are encountering difficulties while installing the Jagex Launcher, don’t worry! Here are several potential fixes that can help you overcome this issue:
1. Check System Requirements
To make sure your system is compatible with Jagex’s requirements, check if your computer has the necessary hardware and software.
Check the system requirements for the Jagex launcher listed below.
System Requirements for Windows:
- Operating System: Windows 7 or later (64-bit)
- CPU: Intel i3+ or AMD @ 2.4+ GHz
- GPU: GeForce 400x, Intel HD 4x, AMD Radeon 7xxx+ (with OpenGL 3 or higher support)
- RAM: 4GB
- Storage: At least 8GB of available space for the NXT cache
System Requirements for macOS:
- Operating System: macOS 10 or later
- CPU: Intel i3+ @ 2.4+ GHz
- GPU: AMD Radeon 7xxx+
- RAM: 4GB
- Storage: At least 8GB of available space for the NXT cache
2. Disable Auto Proxy Discovery
If the installer is not running and not providing an error message, it is possible that Auto Proxy Discovery is enabled on your Mac.
To disable it, follow these steps:
- Choose Apple menu
- Then System Settings
- Next, click Network in the sidebar
- Select a network service on the right
- Click Details Finally click Proxies
- Disable “Auto Proxy Discovery.”
3. Disable Antivirus Or Firewall
Temporarily disable your antivirus or firewall software before attempting to install the Jagex Launcher.
To temporarily disable your antivirus software’s firewall, locate the antivirus program on your computer, open its settings, and disable the firewall feature.
To temporarily disable the firewall on your computer, follow these steps:
- Open the Control Panel.
- Search for “Windows Defender Firewall” or “Firewall.”
- Select the appropriate network profile.
- Choose the option to turn off the firewall for the selected profile.
- Save the changes and exit the settings.
4. Redownload The Jagex Luncher
If you’re still having trouble installing the Jagex Launcher, try downloading it again from their official website.
This can fix problems caused by a faulty installer file.
Getting a new copy of the installer improves your chances of installing it correctly and avoiding any corruption issues.
5. Contact Jagex Support
If you have followed the above steps and are still unable to install the Jagex Launcher, it is recommended to contact Jagex Support for further assistance.