Are you getting “Oops! Invalid Authorization Code. Please contact us through our help centre if this issue persists.” while opening the OpenAI Platform(platform.openai.com)?
If that is the case then you are not the only one as many users encounter such an error while trying to open OpenAI Playground at times.
OpenAI is the company that created ChatGPT, which is one of the latest AI chatbots based on natural language models.
In this article, we will be looking at some fixes that will help you to fix the invalid authorization code error in OpenAI.
What Causes The “Invalid Authorization Code” Error On OpenAI?
Invalid Authorization code error can happen for a few reasons in ChatGPT when you are trying to open the Playground.
There is no confirmation given by OpenAI as to why this happens but the users have speculated a few reasons which can be the issue due to which you are seeing the Invalid authorization code in OpenAI.
There can be server maintenance due to which you might be unable to connect to the Platform of OpenAI.
There can be some sort of technical issue or bugs due to which OpenAI can suffer from an invalid authorization code error when you are trying to access the Playground section of the OpenAI Platform.
Whatever the reason is you can always solve the issue by going through our fixes section below.
How To Fix “Invalid Authorization Code” Error On OpenAI?
In this section, we will be going over the fixes that will help you to fix the issue of invalid authorization code in OpenAI.
1. Check OpenAI Server Status
The first thing that you need to check is whether the server of OpenAI is functional and working fine.
If you find that the OpenAI server is not online due to some server outage or undergoing server maintenance then please wait till the technical team fixes the issue and the server is back online again to open the OpenAI Platform.
The chances are that the technical team is working tirelessly and the server will be back online shortly.
2. Clear Your Browser Cache And Cookies
The next thing that you can try is to clear the browser cache and cookies before trying to open the OpenAI platform.
If you haven’t cleared the browser cache and cookies for a long time then your browser might have stored too many junk files or cookies due to which you might be having issues trying to open the OpenAI platform.
In that case, simply deleting the browser cache and cookies will be able to solve this issue for your browser.
Clear Browser Cache for Google Chrome
- Open Google Chrome.
- Click on the three dots at the top right corner.
- Select More Tools.
- Click on Clear browsing data.
- Check all the boxes.
- Click on Clear data.
Clear Browser cache for Microsoft Edge
- Open Microsoft Edge and go to Settings.
- Select Privacy, search, and Services.
- Select Choose what to clear under it and select Clear browsing data.
- Click on Clear browsing data now.
- Under Time range select a time range that you want to clear the data for.
- Click on Cookies and other site data, and then select Clear Now.
3. Contact Open AI Support Team
After you have tried all these solutions you should be able to solve the issue of an invalid authorization code while trying to log into the OpenAI platform.
However, if you are unable to do so then please contact the OpenAI Support Team and report this issue to them.
You can also send an email in the address, [email protected] and talk about your problem with them.