Are you also facing issues with Groupme messages? If yes, then you are not alone who is facing this issue. Many users of the Groupme app have been experiencing issues with the message section.
The non-functioning of the message section on Groupme is creating a lot of frustration for users. The issue is preventing the users from getting the full advantage of the same.
With the issue of not loading or viewing messages, you will not be able to participate in the discussions of Groupme.
This issue is leading you to not post messages. These restrictions related to the message section of Groupme have definitely made you unable to contribute to the ongoing conversations in Groupme.
In this guide, we will be discussing what are the causes behind not loading or not showing up messages in the message section of Groupme and how to fix this issue.
What Are The Reasons Behind Groupme Messages Not Showing Up Or Not Loading?
1. Interference From Phone Features
Features like battery optimization, data saver, or do not disturb mode on your phone could disrupt the Groupme app’s functionality, leading to message display issues.
2. Blocking Or Exiting Groups
If either the sender or recipient has blocked one another or left the group, messages won’t show up.
3. Notification Settings Is Turned Off
You need to check whether the notification setting of Groupme is turned on or not.
For this, Open the app, tap your profile picture, access “Contacts” > “Settings,” and check whether notifications are enabled for messages or not.
4. Poor Internet Connection
It may be possible that your phone’s internet connection is slow or poor.
Then, in this case, you might be facing difficulties in loading or viewing messages on the Groupme app.
5. Groupme App Is Having An Issue
The problem of not showing up or loading the Groupme message section might arise due to the server being down for Groupme or the server might be undergoing scheduled maintenance.
The issue with Groupme may lead to improper functioning of the app.
6. Insufficient Storage Space
If your GroupMe application has insufficient storage space then probably the message section of Groupme is not showing up.
7. Excess User Traffic
Sometimes it is possible that when there is an excess of trafficking on the Groupme app then it may lead to a slow down in the process of loading the messages.
The application may have been facing a lot of problems in showing the messages or taking long to show messages when there is increased user traffic.
How To Fix The Issue Of Groupme Messages Not Showing Up?
1. Check Notification Settings In Groupme
Notification settings might be deactivated or muted either for the GroupMe app or specific chats, causing messages to go unnoticed.
Follow these steps to enable notifications:
Check Notification Settings In Groupme:
- Open the GroupMe app and tap on your profile picture.
- Select “Contacts” and then tap on the “Settings” button.
- In the “Notifications” section, make sure that “Group Message Sound” and “Direct Message Sound” have notifications enabled.
- Ensure that “Turn off all notifications” is not enabled. If it is, tap it and choose “Re-enable notifications” to turn them back on.
Verify Group Chat Notification Settings:
- Open the specific group chat where you’re not receiving notifications.
- Tap the “More options” (three-dot) button at the top of the chat.
- Make sure that “Mute” is turned off. If it’s muted, you won’t receive any alerts until you tap “Unmute.”
Check Mobile Device Notification Settings:
- Go to your phone’s settings and navigate to the list of applications.
- Find “GroupMe” in the list and tap on it.
- Adjust the notification preferences as needed, ensuring that notifications are allowed.
2. Check Your Phone Features
Keep in mind that your phone features take precedence. Features like battery optimization, data saver, or do not disturb mode on your phone could disrupt the app’s functionality, leading to message display issues.
Therefore pay attention or check which phone features are not letting Groupme messages load up or show.
3. Check Whether You Have Blocked Or Exited The Group
If either the sender or recipient has blocked one another or left the group, messages won’t show up.
So in this case, all can do is try to send a message from another account. If you are able to send messages from another account of yours.
Then they surely blocked you from your previous account which lead to not showing up the messages.
4. Ensure Good Internet Connection
You may be unable to continue through the checkout process in the app if you do not have an internet connection.
Try switching off mobile data and switching to a Wifi network instead. It is also needed that the Wifi is placed near the device for better signal strength.
While experiencing a slow or no internet connection, it is suggested to reboot wifi router. It depends on the internet usage and how often it is needed to reboot our wifi router. These are the steps to follow in restarting the wifi router:
- Simply switch off the router and unplug it from all the devices and power supply.
- Wait for 3 minutes and then plug it in again.
- Now wait for the signal to come back and now connect to the internet through it.
Ensure that you have a stable and strong internet connection and adequate speed. If you have a strong internet connection then it’ll boost the performance of the app and help in removing the glitches.
5. Restart Your Device
If your Groupme app messages issue not resolving after trying the above-mentioned method of refreshing the page.
Then all you can do is, you can restart your device because restarting the device may clear out many bugs which may lead to solving the issue of Groupme messages not showing up or loading.
6. Check The Server Status Of Groupme
You might be facing the issue of not loading or showing the messages in Groupme due to a server issue or in repair.
Therefore you may be needed to check the live status of the app by clicking here. and you can also check if the global users of the app are also reporting the issue of the down server.
7. Clear Groupme App Cache
If your GroupMe application has insufficient storage space then probably the message section of Groupme is not showing up. For this, first, you are required to clear the cache and cookies of the Browser to make sure that the application has sufficient space to load messages. For this, follow these steps:
Clearing the Cache on Android:
- Go to “Settings” on your Android device.
- Scroll down and select “Apps”.
- Find and tap on the “Groupme” app.
- Then you will see options like “Storage” or “Storage & cache.” Tap on it.
- Look for the “Clear cache” button and tap on it to clear the app’s cache.
Clearing the Cache on iOS (iPhone/iPad):
- Go to the home screen of your iOS device.
- Find and tap on the “Settings” app.
- Scroll down and select “General.”
- Next, tap on “iPhone Storage”.
- Locate and tap on the “Groupme” app from the list of installed apps.
- On the app’s storage screen, you should see an option to “Offload App”.
- Click on it. And then by following the above steps, it will clear the cache from the Groupme app.
8. Check For Groupme Website Announcements Or Updates
You might visit the official website of Groupme website to check whether there are any updates or website announcements related to the message section of the application.
As it may be possible that they are very much aware of the issue that has been arising related to the message section and working towards the same. Therefore you need to get the related information.
9. Contact Groupme Customer Support
After trying the above-mentioned fixes if you are still facing any difficulty in resolving the issue then you may contact The Groupme Support Team for the same by clicking here.