Have you ever experienced your Freestyle Libre 2 sensor not working? It can be frustrating to deal with this issue, especially when you rely on it to monitor your glucose levels.
Fortunately, there are several steps you can take to troubleshoot and fix the issue.
In this blog post, we’ll guide you through the process of identifying and resolving the most common problems that can cause your Freestyle Libre 2 sensor to stop working.
By the end of this post, you’ll have the knowledge and tools you need to get your sensor back up and running in no time. So let’s get started!
How To Fix Freestyle Libre 2 Sensor Not Working
1. Check The Sensor Application Site
If the sensor is not sticking to your skin, it may mean that the site is not free of dirt, oil, hair, or sweat. Clean the site thoroughly and try again.
- Remove the sensor from your skin.
- Clean the application site thoroughly with soap and water.
- Dry the site completely before reapplying the sensor.
2. Restart The Sensor
If you’re experiencing issues with your sensor, try restarting it. To do this, remove the sensor and then reapply it according to the instructions.
- Remove the sensor from your skin.
- Wait for at least 60 seconds before reapplying the sensor.
- Follow the instructions provided with the sensor for proper application.
3. Check The Battery Level
If your sensor is not communicating with the reader, it may be due to low battery levels. Check the battery level and replace it if necessary.
4. Try A New Sensor
If none of the above steps work, try using a new sensor. Sometimes, sensors can be faulty or damaged, and a new one may be needed to fix the issue.
5. Contact Customer Support
- Visit the Freestyle Libre website and navigate to the support page.
- Follow the instructions provided for contacting customer support.
- Provide them with the details of the issue you’re experiencing and the steps you’ve taken to troubleshoot it.