How To Fix Fortnite Chapter 5 Crash PS5 Something Went Wrong With This Game Or App (CE-108255-1)

How To Fix Fortnite Chapter 5 Crash PS5 Something Went Wrong With This Game Or App CE 108255 1 1

Are you a Fortnite fan left bewildered by the persistent “Something Went Wrong with this Game Or App (CE-108255-1)” error on your PS5?

Fortnite Chapter 5 has brought many thrills, but for some, the excitement is marred by sudden crashes that disrupt the gaming experience.

But there’s no need to let this issue keep you from enjoying your game.

This blog will guide you through several troubleshooting steps to fix the crash and get you back to enjoying Fortnite’s latest chapter without any more interruptions.

How To Fix Fortnite Chapter 5 Crash PS5 Something Went Wrong With This Game Or App (CE-108255-1)?

How To Fix Fortnite Chapter 5 Crash PS5 Something Went Wrong With This Game Or App CE 108255 1

To fix Fortnite chapter 5 crash PS5 Something went wrong with this game or app (CE-108255-1), you can change the output to 1080p, switch to a different HDMI cable or port, and inspect the external driver. Additionally, you can turn off HDR and ray tracing, disable performance mode, and update Fortnite and your PS5’s software.

1. Change The Output To 1080p

Sometimes, the error may be related to the video output resolution. If your PS5 is set to output at a higher resolution, try changing it to 1080p. 

  • Go to the PS5 Home screen.
  • Navigate to ‘Settings’ (the gear icon).
  • Select ‘Screen and Video’.
  • Scroll to ‘Video Output’.
  • Change ‘Resolution’ to 1080p.

2. Switch To A Different HDMI Cable Or Port

A faulty HDMI cable or port can cause display issues leading to game crashes. Try using a different HDMI cable or another HDMI port on your TV or monitor to see if this resolves the problem.

  • Power down your PS5.
  • Disconnect the current HDMI cable from the PS5 and TV/monitor.
  • Connect a different HDMI cable to the PS5 and TV/monitor.
  • Alternatively, plug the HDMI cable into a different HDMI port on your TV/monitor.
  • Power on your PS5 and check if the issue persists.

3. Inspect External Drive

If you have installed Fortnite on an external hard drive, the drive could be causing the error. Try moving the game to the internal storage of your PS5 or using a different external drive to see if that fixes the crash.

  • Power down your PS5.
  • Disconnect the external hard drive.
  • Power on your PS5 and log in to your profile.
  • Go to ‘Settings’ > ‘Storage’.
  • Select ‘Extended Storage’ (if your external drive is still recognized) and ‘Safely Remove from PS5’.
  • Now, move Fortnite to the internal storage by going to ‘Settings’ > ‘Storage’, selecting the game, and choosing ‘Move Games and Apps’.

4. Turn Off HDR And Ray Tracing

While these features enhance visual fidelity, they can sometimes lead to stability issues. Try disabling HDR (High Dynamic Range) and Ray Tracing in the PS5’s ‘Screen and Video’ settings or within the game’s settings.

  • Go to the PS5 Home screen.
  • Navigate to ‘Settings’.
  • Select ‘Screen and Video’.
  • Scroll to ‘Video Output’.
  • Find and select ‘HDR’ and set to ‘Off’.
  • For Ray Tracing, you’ll need to do this within the game’s settings, as it’s not a console-wide setting. Launch Fortnite, go to the in-game ‘Settings’ menu, and disable Ray Tracing options if available.

5. Disable Performance Mode

Performance mode on the PS5 enhances the frame rate but can sometimes cause games to crash if there are compatibility issues.

  • Go to the PS5 Home screen.
  • Navigate to ‘Settings’.
  • Select ‘Saved Data and Game/App Settings’.
  • Choose ‘Game Presets’.
  • Set ‘Performance Mode or Resolution Mode’ to ‘Off’ or choose ‘Resolution Mode’.

6. Update Fortnite And Your PS5’s Firmware

Ensure that both your game and PS5 system software are up to date. Sony frequently releases updates that can fix bugs and improve system stability.

  • Navigate to the game icon on the PS5 home screen.
  • Press the ‘Options’ button on your controller.
  • Select ‘Check for Update’ to update Fortnite.
  • To update PS5 system software, go to ‘Settings’.
  • Select ‘System’.
  • Choose ‘System Software’.
  • Go to ‘System Software Update and Settings’.
  • Select ‘Update System Software’ and choose ‘Update Using Internet’.

7. Clear The PS5’s Cache And Rebuild The Database

Clearing the cache can remove temporary files that may be causing problems. 

  • Turn off your PS5 completely (do not enter Rest Mode).
  • Unplug the power cord from the back of your PS5.
  • Wait for a couple of minutes.
  • Plug the power cord back in and turn on the PS5.
  • To rebuild the database, power down your PS5 again.
  • Press and hold the power button until you hear the second beep to enter Safe Mode.
  • Connect the DualSense controller using a USB cable.
  • Press the PS button on the controller.
  • Select ‘Rebuild Database’ from the Safe Mode menu.

8. Check The Game Disc

If you’re playing Fortnite Chapter 5 via a physical disc, ensure that the disc is clean and free of scratches. A damaged disc could potentially cause the game to crash.

9. Uninstall And Reinstall Fortnite

Sometimes game files can become corrupted, which might cause the game to crash. Uninstalling and reinstalling the game can often resolve these issues.

  • Highlight Fortnite on the PS5 home screen.
  • Press the ‘Options’ button on your controller.
  • Choose ‘Delete’ and confirm the action.
  • After deletion, go to the PlayStation Store.
  • Search for Fortnite.
  • Select ‘Download’ to reinstall the game.

10. Contact PlayStation Support

PlayStation Support 2

If none of the above solutions work, there might be a more serious issue with your PS5. Contact PlayStation Support for further assistance. They can provide more in-depth troubleshooting steps or repair your console if there’s a hardware problem.