Are you having trouble with FNB error code 99999? This error code can be frustrating, especially if you’re trying to make a transaction and it keeps failing.
Error code 99999 is a common error that can occur when using FNB’s banking services.
In this article, we’ll explore what causes this error and how to fix it.
What Causes FNB Error Code 99999
If you encounter FNB Error Code 99999, it could be due to a variety of reasons.
Here are some possible causes of the error:
1. Insufficient Funds
One of the most common reasons for the FNB Error Code 99999 is insufficient funds in your account.
This error occurs when you try to make a transaction that exceeds the available balance in your account.
2. Technical Glitches
Technical issues on FNB’s end can also cause this error. These glitches can be due to server downtime, software bugs, or other technical problems that prevent the bank from processing your transaction.
3. Incorrect Transaction Details
Another possible reason for the FNB Error Code 99999 is incorrect transaction details.
This error can occur if you enter incorrect account or card details when making a payment or transfer.
4. Network Issues
Network connectivity issues can also cause the FNB Error Code 99999. This error can occur if your internet connection is unstable or if there is a problem with the FNB network.
5. Account Hold Or Freeze
If there is a hold or freeze on your account due to fraud or suspicious activity, you may encounter the FNB Error Code 99999.
In this case, you will need to contact FNB’s customer support to resolve the issue.
How To Fix FNB Error Code 99999
Here’s a step-by-step guide to help you resolve the problem:
Step 1: Check Your Network Connection
The first step is to ensure that your network connection is stable and strong.
If your network connection is weak or unstable, it could cause the error code 99999.
To check your network connection, follow these steps:
- Check if your Wi-Fi or mobile data is turned on and connected.
- Try accessing other websites or applications to see if they’re working properly.
- If you’re using Wi-Fi, try resetting your router.
Step 2: Retry The Transaction
If your network connection is stable and strong, but you’re still experiencing the error code 99999, try retrying the transaction.
Sometimes, the error occurs due to a temporary glitch or error in the system. To retry the transaction, follow these steps:
- Log out of your account and log back in.
- Retry the transaction.
- If the error persists, try again after a few minutes.
Step 3: Verify Account Details
If retrying the transaction doesn’t work, verify your account details. Sometimes, the error code 99999 occurs due to incorrect account details.
To verify your account details, follow these steps:
- Log in to your account.
- Check if your account details, such as your account number, are correct.
- If you find any errors, correct them and retry the transaction.
Step 4: Examine Your Account Balance
If your account details are correct, but you’re still experiencing the error code 99999, check your account balance.
Sometimes, the error occurs due to insufficient funds or an overdrawn account. To examine your account balance, follow these steps:
- Log in to your account.
- Check your account balance.
- If your account balance is insufficient or overdrawn, deposit funds or transfer money to cover the transaction.
Step 5: Disable Third-Party Plugins
If none of the above steps work, try disabling third-party plugins. Sometimes, third-party plugins can interfere with the FNB system and cause the error code 99999.
To disable third-party plugins, follow these steps:
- Disable any browser extensions or add-ons.
- Clear your browser cache and cookies.
- Restart your browser and retry the transaction.
Step 6: Clear Browser Cache
If disabling third-party plugins doesn’t work, try clearing your browser cache. Sometimes, the error code 99999 occurs due to corrupted browser cache.
To clear your browser cache, follow these steps:
- Open your browser settings.
- Click on “Clear browsing data.”
- Select “Cached images and files” and “Cookies and other site data.”
- Click on “Clear data” and restart your browser.
By following these troubleshooting steps, you should be able to fix FNB error code 99999. If the error persists, contact FNB customer support for further assistance.