Maybe you are seeing the error message, “file storage quota exceeded” or “User storage quota exceeded” whenever you are trying to add a file to your Canvas platform.
Canvas is a great platform for students and teachers as it allows them to upload their coursework and materials through their mobile devices.
However, you might be seeing the storage space error where you are running out of storage space in your Canvas account.
In that case, there is no need to feel frustrated or stressed because you can easily solve that issue.
In this article, we will be looking at the reasons why you might be running out of space in your Canvas app and what you can do to fix it.
What Causes “File Storage Quota Exceeded” On Canvas
If you are having an issue with Storage space running out in your Canvas account then that means you have used all the storage space assigned to your account.
You have to either delete some files or move them somewhere else in that case.
However, if you see that your storage space is empty yet you are seeing the error of storage space has exceeded then there could be some bug or glitch in Canvas.
If you are having the error, “User storage quota exceeded” then please follow the fixes section to solve the issue.
How To Fix “File Storage Quota Exceeded” On Canvas
In this section, we will be discussing some of the fixes that can help you to fix the issue of the Canvas storage quota exceeded for your Profile.
1. Delete Some Files To Make Space
The first thing that you can do is delete some files to make space in your storage.
To do that follow the steps given below.
- Log into your Canvas account.
- Click on your Profile picture.
- Go to Files.
- Click on the three dots beside the file that you want to delete.
- Choose the option Delete.
- Wait till the file gets deleted.
Now you should have space in your Canvas storage.
Most of the time Conversation attachments folder is the one that gets filled.
So you can also check there and delete some files that you don’t need anymore.
Before deleting the file if you want to keep a copy to yourself then please download it and then delete it.
2. Embed The File In Your Course
If you are uploading videos or bigger files then instead of uploading them to canvas, you can always upload them in your Google Drive or Dropbox and then embed the link to your Canvas courses.
This will let you access the material but will also keep your Canvas storage comparatively free.
3. Talk To Your Course Admin
If you are a student then you can ask your Course, admin, to increase your storage space if you see that you are running out of space.
If you have already deleted the unnecessary files but even then you are having problems then you can ask them to add more space to your course.
4. Increase The Size For A Course
If you are a teacher then you can add more space to one course if you see that you are running out of Canvas storage for that particular course.
You can always embed the links after uploading the files somewhere else if you find that you don’t have any space left in Canvas.
5. Contact Canvas Support Team
You can also contact Canvas Support Team if you find that you already have space yet are unable to upload anything or you are having the issue of storage space running out.
In that case, there could be something wrong with your account or in the Canvas system itself.
The professionals from Canvas Support Team will be able to check it out.