Facebook Messenger is an instant messaging app which is developed by Meta Platforms.
Messenger app is used to send/ exchange messages, photo, video and calling like audio call and video call.
Are you facing issue in Facebook Messenger, Facebook Messenger not scrolling down for you?
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Facebook Messenger not scrolling down and how to fix it.
Why Is Facebook Messenger Not Scrolling Down?
If Facebook Messenger not scrolling down, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the Facebook Messenger app.
- Facebook Messenger server is down
- Your device is not compatible with Facebook Messenger app
- You are using VPN on Your device
- You have turned on the low data mode in your mobile
- You haven’t updated the Facebook Messenger app in a long while
- Your Wi-Fi or mobile data is not working properly
How To Fix Facebook Messenger Not Scrolling Down?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why your Facebook Messenger not scrolling down is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Facebook Messenger app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Facebook Messenger App
Sometime, closing and again opening Facebook Messenger app resolved the issue.
So, To fix Facebook Messenger not scrolling down issue, first close the app and then try to open again. It will fix your issue and Facebook Messenger app will work fine.
If still Facebook Messenger not scrolling then try out other fixes.
Fix 3: Check Facebook Messenger Server Is Down Or Not
If Facebook Messenger are not scrolling then there are chances that there are some bug or glitch in Facebook Messenger App or Facebook Messenger server is down.
There are many ways to check if Facebook Messenger server is down or if there is some bug/ glitch in Facebook Messenger.
First way is go to downdetector >> Search for Facebook Messenger >> check if there is spike in the graph or not.
If there is spike then either Facebook Messenger server is down or there is some bug.
Another way is just search on Twitter “Facebook Messenger down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Facebook Messenger team or Facebook Messenger server is up.
Fix 4: Log Out And Login Into Facebook Messenger App
To Fix Facebook Messenger not scrolling down issue, first logout from the app and then again login into the app. This Will fix the issue and Facebook Messenger App will work fine.
If still Facebook Messenger not scrolling then try out other fixes.
Fix 5: Clear Facebook Messenger App Cache
Most of time, when there is some issue with Facebook Messenger app, clearing the app cache will resolve the issue.
So, To fix the Facebook Messenger not scrolling issue, clear Facebook Messenger app cache. To clear the Facebook Messenger App cache,
For Android users, Go to settings >> Find Facebook Messenger App and click on that >> Tap on clear cache. Facebook Messenger App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Facebook Messenger App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Facebook Messenger app.
Check Facebook Messenger app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Facebook Messenger App
To Fix Facebook Messenger not scrolling issue, first delete and then reinstall the Facebook Messenger app. Sometime Uninstalling and Reinstalling the Facebook Messenger app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Facebook Messenger app is working or not.
If still Facebook Messenger not scrolling then try other fixes.
Fix 8: Update Facebook Messenger App To Latest Version
To Fix Facebook Messenger not scrolling issue, update Facebook Messenger app with latest version because Sometime old version not work perfectly.
If your Facebook Messenger app version is outdated then it may not work properly.
Also updating the Facebook Messenger app to latest version will fix all previous bug in the app which were known to Facebook Messenger support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Facebook Messenger app from Facebook Messenger.
For iPhone users, Update Facebook Messenger app from App Store.
Fix 9: Install The Old Version Of Facebook Messenger App
First uninstall Facebook Messenger app then you can install the old version of Facebook Messenger app. Sometime there might be some bug in the latest version.
So, for temporary install old version till next version came after fixing the bug. But this temporary fix only work for android users not iPhone users.
You can download old Facebook Messenger app version from here:
https://facebook-messenger.en.uptodown.com/android
Fix 10: Disable VPN
If you are using VPN in your device and its enabled then Facebook Messenger App might not work.
So, First disable the VPN in your device and then check Facebook Messenger app will work.
Fix 11: Check Compatibility Of Your Device With Facebook Messenger App
If Facebook Messenger not scrolling on your device, then first check compatibility of your device with Facebook Messenger app.
If your device is not compatible with the Facebook Messenger app then use another device which is compatible with Facebook Messenger app, Facebook Messenger app will work fine and the issue will be resolved.
Fix 12: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Facebook Messenger app. So, Close the Facebook Messenger app and restart your device.
After Restarting the device, Facebook Messenger App will work fine.
Fix 13: Contact Facebook Messenger Support Team
After performing the above fixes, if Facebook Messenger app still not working then contact Facebook Messenger support team.
Explain your issue properly to Facebook Messenger support team. After that follow the Facebook Messenger team instruction.
They will help you to fix your Facebook Messenger app related issue.
Also Read:
- Fix: Messenger Word Effects Not Showing Or Working
- How To Delete Messenger Account Without Facebook Account?
Conclusion
To Fix Facebook Messenger scrolling issue, check for stable internet connection, Close then Reopen app and update Facebook Messenger app to latest version. This will fix your issue and the Facebook Messenger App will work fine.
Alternately, If there is some bug or glitch in Facebook Messenger App. So, in this case wait till the bug is resolved by Facebook Messenger team.
After that also update the Facebook Messenger app to latest version if available and Facebook Messenger App will work fine.
