Facebook Marketplace is where people can search, buy and sell products. It is easy to set up a profile with listing items.
People can browse through different categories, search for items for sale in their area and find products available for delivery.
You can arrange your selling article on the marketplace or you can do advertising of your shop and products.
You can contact your buyers and sellers easily on Facebook or Messenger.
In this article, you will learn how to fix Facebook marketplace messages not showing on the messenger
Why Is Facebook Marketplace Messages Not Showing On Messenger?
There can be plenty of reasons why the Facebook marketplace not showing on messenger:
Maybe Marketplace chat has moved somewhere else. You have probably put it in the archived section by mistake after marking your item as sold.
Sometimes the server is down and it will not show you marketplace messages due to glitches.
Messenger has been updated many times and it didn’t back up your data due to some settings.
Sometimes it can be due to some technical issue in the app.
How To Fix Facebook Marketplace Messages Not Showing On Messenger?
To Fix Facebook Marketplace Messages Not Showing On Messenger, Check for archived chat, See marketplaces messages in Facebook, Update Facebook/ Messenger app to latest version.
If there is bug/ glitch in Facebook Messenger app then wait for sometime till the issue the resolved by support team.
Fix 1: Clear Cache Files Of Facebook And Messenger
Most of the time, when there is some issue with a Messenger app, clearing the app cache will resolve the issue.
To clear the Messenger App cache,
For Android users, Go to settings >> Find Messenger App and click on that >> Tap on clear cache >> Messenger App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Messenger App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Messenger app.
Now, open Messenger app and login into that see you are able to see marketplace messages in Messenger app.
Fix 2: View Marketplace Message From Facebook
You can also view marketplace message from Facebook instead messenger app.
Steps to View Marketplace Message From Facebook:
- Open the Facebook App, Click on three horizontal lines in the upper right-hand corner.
- Go to Marketplace, and click on the profile icon.
- Click on Inbox to see selling and buying Messages. Your messages from the Marketplace will appear here.
Fix 3: Allow Message Requests From Others
There are chances that you have enabled “don’t receive requests”.
So, first enabled “Allow message requests” from your Messenger app.
- Open the Facebook Messenger app
- Click on your profile icon
- Select Privacy & Safety, click ‘message delivery, you will get ‘Others on Facebook
- Select ‘Message Requests
- Exit messenger and open it again.
Fix 4: Delete & Reinstall Messenger And Facebook
Sometimes Uninstalling and Reinstalling the Facebook/ Messenger app will resolve the issue.
First, delete both apps and then download them again from Play Store or App Store.
Try to log in again with your credentials, and check if the problem is solved or not.
Fix 5: Check Your Archived Chat
There are chances that you have archived all marketplace chat in Messenger app.
That’s why you are not able to see them by going into archived chat option.
Steps to see archived chat in Messenger app:
- Open Messenger app
- Tap on profile icon
- Scroll down, Tap on Archived Chat
- Now, you will able to see all chats if you have archived
Fix 6: Update Messenger And Facebook To Latest Version
Updating the Facebook/ Messenger app to the latest version will fix all previous bugs in the app which were known to the Facebook/ Messenger support team.
Always update the Facebook/ Messenger app with the latest version because sometimes the old version does not work perfectly.
If your Facebook/ Messenger app version is outdated then it may not work properly.