ESPN Plus is a popular streaming service for sports fans, offering live events and exclusive content.
Sometimes, users encounter issues when cancelling their subscriptions.
In this article, we’ll look at why cancelling ESPN Plus can be a challenge and offer solutions to help you cancel it.
Why Is ESPN Plus Not Letting Me Cancel Subscription?
If you’re having trouble cancelling your ESPN+ subscription, you’re not alone.
There are several common issues that might make it a bit tricky.
One of these issues is the absence of a “Cancel Subscription” button, which could be due to technical glitches.
Sometimes, you might encounter a blank screen when trying to manage your subscriptions.
If this happens, you can try clearing your cache or using a different device to see if it helps.
If you have a bundled subscription that includes ESPN+ along with Disney+ and Hulu, cancelling can be a bit more complex.
In such cases, reaching out to customer service is often the best way to resolve the issue.
Automatic renewal problems can also be frustrating, and they usually occur due to technical errors.
To avoid this, it’s a good idea to keep an eye on your subscription and maintain records.
If you purchased ESPN+ through third-party platforms like Google or Apple Play, cancelling might be more complicated.
In these situations, contacting customer service is essential for assistance.
Lastly, if you bought your subscription through Roku, specific challenges may arise.
You might need to manage your subscription through your Roku account or seek support from their customer service.
How To Fix ESPN Plus Not Letting Me Cancel Subscription?
To resolve this issue, you can take several steps: Refresh the page, utilize the App Store, cancel over the phone, and clear your browser cache and cookies.
We have discussed the fixes in greater detail below.
1. Refresh The Page
When confronted with the absence of a “Cancel Subscription” button alongside your active subscription, a simple solution is to refresh the page.
This may help resolve any temporary technical glitches and make the cancellation process accessible as intended.
2. Use The App Store
If you got ESPN+ through Google or Apple Play, cancel it by going to the app store and managing your subscriptions there.
Here are some steps you can take to cancel your ESPN+ subscription through the app store:
- Open the app store on your device.
- Go to your subscriptions.
- Find your ESPN+ subscription and click on it.
- Click on “Cancel Subscription” and follow the prompts to confirm the cancellation.
3. Cancel Over The Phone Call
If you’re still having trouble cancelling your subscription online, don’t worry. You can call ESPN’s Customer Support at 1(800) 727-1800.
When you make this call, a friendly customer service representative will be there to help you personally.
They’ll guide you through the steps to cancel your subscription, making it easier for you to resolve any lingering issues with confidence.
4. Clear Browser Cache & Cookies
Try clearing the browser cache & cookies, as sometimes these caches can get corrupted and cause issues with the application.
Clearing the Discord cache & cookies can also help solve temporary issues.
After clearing the cache and cookies, check if the issue has been resolved or not.
Steps To Clear Browser Cache And Cookies On Google Chrome:
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “More tools” and then “Clear browsing data.”
- In the popup window, select “Cached images and files” and “Cookies and other site data.”
- Choose the time range for which you want to clear the data (e.g., “Last hour,” “Last 24 hours,” “All time”).
Steps To Clear Browser Cache And Cookies On Mozilla Firefox:
- Click on the three-line menu icon in the top-right corner of the browser window.
- Select “Options” and then “Privacy & Security.”
- In the “Cookies and Site Data” section, click on the “Clear Data” button.
- Check the boxes next to “Cookies” and “Cached Web Content.”
- Click on the “Clear” button.
Steps To Clear Browser Cache And Cookies On Safari:
- In the top menu, click on “Safari” and select “Preferences.”
- Go to the “Privacy” tab.
- Click on the “Manage Website Data” button.
- In the popup window, click on “Remove All” to clear all cookies and website data.
- Confirm by clicking “Remove Now.”
5. Contact ESPN+ Customer Service
If the previous steps don’t solve the problem, reach out to ESPN+ customer service for help.
You’ll find their contact info on the ESPN+ Help Center website.