FiveM is a widely used tool that lets people customize and play together in their own special versions of Grand Theft Auto V.
However, like any complex software, sometimes issues may arise.
One such problem is the “GTA5_b2699.exe!sub_1407ED3F4 (0x36)” error on FiveM.
The complete error message: “An error at GTA5.exe!sub_1407C0E74 (0x36) caused FiveM to stop working. A crash report is being uploaded to the FiveM developers.”
In this article, we will delve into the causes of this error and explore various troubleshooting steps to fix it.
What Causes “GTA5_b2699.exe!sub_1407ED3F4 (0x36)” On FiveM?
Usually, this error occurs for users when trying to launch the game, and then the error message pops up.
Most of the time, this error is due to the corrupted cache, such as data, server, and Nui-storage.
Another possible reason that other users could face is the antivirus or firewall mistakenly blocking access to the application, causing issues.
Luckily, we were able to find some workarounds that might help you fix this issue.
If these workarounds do not resolve the problem, it is recommended that you contact the support team for further assistance.
How To Fix “GTA5_b2699.exe!sub_1407ED3F4 (0x36)” On FiveM?
Below are some potential fixes that may help resolve the error:
1. Check Your Internet Connection
Firstly, ensure that your internet connection is steady and stable before making any adjustments.
Here are the steps to check your internet connection:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
- If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.
2. Disable Firewall And Antivirus
Sometimes, security applications such as firewalls and antivirus can mistakenly block certain features of the application.
This can cause the application to crash and display error messages like “GTA5_b2699.exe!sub_1407ED3F4 (0x36)” on FiveM.
To temporarily disable your antivirus software, locate the antivirus program on your computer, open its settings, and disable it.
To temporarily disable your firewall, follow these steps:
- Open the Control Panel.
- Search for “Windows Defender Firewall” or “Firewall.”
- Select the appropriate network profile.
- Choose the option to turn off the firewall for the selected profile.
- Save the changes and exit the settings.
3. Delete FiveM Cache
Sometimes, the FiveM cache stored on your device can become corrupted and cause issues with the application.
Try clearing the cache to see if the issue has been resolved or not.
To clear the FiveM cache on your device, follow these steps:
- Close the FiveM client completely.
- Press the Windows key + R on your keyboard to open the Run dialog box.
- Type “%localappdata%” (without quotes) in the Run dialog box and press Enter. This will open the Local AppData folder.
- Locate and open the “FiveM” folder.
- Inside the FiveM folder, you should see a “cache” folder. Right-click on the cache folder and select “Delete” from the context menu.
- Confirm the deletion when prompted.
- Once the cache folder is deleted, you can restart the FiveM client.
4. Delete Crashes File
If clearing the crashes file has not resolved the issue then try clearing the Crashes file in the FiveM.
To delete your crashes file follows these steps:
- Navigate to the “FiveM” folder on your computer.
- Locate and open the “Crashes” folder.
- Delete all the files present in the “Crashes” folder.
5. Clear Nui-storage, Server Cache, And Server-cache-priv
If the error of “GTA5_b2699.exe!sub_1407ED3F4 (0x36)” still presist then try clearing data of Nui-storage, server cache & server-cache-priv.
Here are the steps to do so:
- Navigate to the “FiveM” folder on your computer.
- Locate and open the “Data” folder.
- Then go inside each folder of Nui-storage, server cache, and server-cache-priv, then delete the data.
6. Uninstall And Reinstall
Lastly, if none of the above solutions has worked for you, try uninstalling FiveM from your device and then reinstalling it from the official website.
Here are the steps to uninstall and reinstall the FiveM application on your device:
- Press the Windows key + “I” to open the Settings menu.
- Go to “Apps” or “Apps & features” in the Settings menu.
- In the search bar, type “FiveM” to locate the FiveM application.
- Once you find FiveM in the list, click on it to select it.
- Click on the three dots button, usually located next to the app’s name.
- From the dropdown menu, choose “Uninstall” to remove FiveM from your PC.
- Download the FiveM installation file from the official website.
- Once the download is complete, locate the file and run it to install FiveM on your PC.
7. Contact FiveM Support
If none of the above-mentioned solutions has worked for you, it is recommended that you contact FiveM support.