Prodigy is a math game that many teachers and students use to learn math in a fun way.
It has become very popular because it uses games to help people learn.
However, sometimes Prodigy can have problems that make the game stop working correctly.
One of these problems is called “Prodigy Error Code 84.”
The full error message reads: “Error Code: 84 Oops something went wrong! Try logging in again or come back later.”
In this article, we will talk about why this error happens and give you easy ways to fix it.
What Causes Prodigy Error Code 84?
The error message typically appears when Prodigy encounters difficulties in loading or accessing the spells or skills associated with your character.
The “Prodigy Error Code 84” in Prodigy can occur due to a weak or unstable internet connection disrupting data transfer, server issues impacting the availability of necessary data, and corrupted or outdated cache causing conflicts during loading.
However, the noteworthy point is that there is no official statement regarding why this error occurs or how to fix it.
Thankfully, we have found some workarounds that may help you resolve this issue.
How To Fix Prodigy Error Code 84?
Here are a few steps you can take to fix Prodigy Error Code 84:
1. Check Your Internet Connection
Ensure that your internet connection is stable and functioning properly.
Here are the steps to Check your internet connection:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
- If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.
2. Refresh The Page Or Restart The Game
Sometimes, the error may occur due to a temporary glitch.
Refresh the page or restart the game to see if the issue resolves itself.
3. Check Prodigy Server Status
Checking the Prodigy server status can help determine if the error you are facing is caused by server-related issues.
If the server is down due to some reason, it is advisable to wait for some time and try again later.
4. Log Out And Then Log In
You can also try logging out of your Prodigy account and then logging back in.
This process can often resolve any temporary issues with your account authentication.
5. Check For Prodigy Update
Ensure that you have the latest version of Prodigy installed.
To do this, visit the app store on your device, search for Prodigy, and if any updates are available, install them.
6. Clear Browser Cache And Cookies
Sometimes, the cache and cookies stored in your browser can become corrupted. Clearing them might resolve the issue.
Here are the steps to clear browser cache and cookies
Steps To Clear Browser Cache And Cookies On Google Chrome:
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “More tools” and then “Clear browsing data.”
- In the popup window, select “Cached images and files” and “Cookies and other site data.”
- Choose the time range for which you want to clear the data (e.g., “Last hour,” “Last 24 hours,” “All time”).
- Click on the “Clear data” button.
Steps To Clear Browser Cache And Cookies On Mozilla Firefox:
- Click on the three-line menu icon in the top-right corner of the browser window.
- Select “Options” and then “Privacy & Security.”
- In the “Cookies and Site Data” section, click on the “Clear Data” button.
- Check the boxes next to “Cookies” and “Cached Web Content.”
- Click on the “Clear” button.
Steps To Clear Browser Cache And Cookies On Safari:
- In the top menu, click on “Safari” and select “Preferences.”
- Go to the “Privacy” tab.
- Click on the “Manage Website Data” button.
- In the popup window, click on “Remove All” to clear all cookies and website data.
- Confirm by clicking “Remove Now.”
Steps To Clear Browser Cache And Cookies On Microsoft Edge:
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “Settings” and then “Privacy, search, and Services.”
- Under the “Clear browsing data” section, click on the “Choose what to clear” button.
- Check the boxes next to “Cookies and other site data” and “Cached images and files.”
- Click on the “Clear” button.
7. Clear Prodigy App Cache And Data
If you are facing this issue on your phone, try clearing the cache and data of the app.
After clearing the app cache and data, check if the issue has been resolved or not.
To clear the cache and data of the Prodigy app, you can follow these steps:
Steps for clearing Prodigy app cache and data on Android:
- Open “Settings” and go to “Apps”.
- Find and tap on Prodigy’s app.
- Tap on “Storage” or “Storage & cache.”
- Select “Clear cache” to remove temporary files.
- Optionally, you can tap on “Clear data” to delete all app data, including settings.
Steps for clearing Prodigy app cache and data iOS:
- Open Settings and go to the list of installed apps.
- Locate and tap on the Prodigy app.
- Choose “Offload App” or “Delete App” to remove it.
- Visit the App Store and reinstall the Prodigy’s app.
- Launch the app, log in, and the cache and data will be cleared during reinstallation.
8. Contact Prodigy Support
If none of the above solutions works or if you require further assistance, reaching out to Prodigy’s customer support is recommended.