OfferUp is a popular online marketplace that allows you to buy and sell items in your local area.
However, some users have reported encountering an error message when attempting to log into their account, stating “Your account has been disabled due to violating our community guidelines. [Error code: 10007].”
This can be a frustrating experience, as it prevents you from accessing their account and participating in the marketplace.
What Does “Error Code 10007” Mean On OfferUp?
The “error code 10007” indicates that your account has been disabled by OfferUp due to a violation of the platform’s community guidelines.
These guidelines prohibit certain types of behavior or content, such as spamming, fraud, or posting illegal items.
If your account is found to be in violation of these guidelines, it will be disabled and the you will not be able to access it.
If your account has been disabled with this error code, it means that the OfferUp platform’s moderators have determined that you have engaged in one or more of these prohibited behaviors.
How To Fix “Error Code 10007” On OfferUp?
If your account has been disabled with error code 10007, there are a few steps you can take to try to resolve the issue and regain access to your account.
1. Contact OfferUp Customer Support
The first step is to contact OfferUp’s customer support team and inquire about the reason for disabling your account.
They may be able to provide more information about the violation and what you can do to resolve it.
2. Review The Community Guidelines
Before contacting customer support, it’s a good idea to review OfferUp’s community guidelines to ensure that you understand what types of behavior or content are prohibited on the platform.
3. Appeal The Disabling
If you believe that your account was disabled in error, you can appeal the decision by providing additional information or evidence to support your case.
4. Create A New Account
In some cases, the support team may be able to reinstate your account after you have provided additional information or taken steps to address the issue.
However, in other cases, the decision to disable an account may be final. In such case, you should consider creating a new account.
It’s also important to keep in mind that creating multiple accounts is not allowed per OfferUp’s policy and that could lead to a permanent suspension.
If your appeal is not successful, or if you prefer not to appeal, you can create a new account on OfferUp.
You create account on Offer on behalf on your family member.
However, it’s important to note that any items or transactions associated with your previous account will be lost.