Encountering the “We Couldn’t Load Your Cloud Data” error in EA FC 24 can be a significant hurdle for players eager to jump into the game.
This error typically indicates a problem with syncing saved data from EA’s cloud servers.
Fortunately, there are several troubleshooting steps you can take to resolve this issue.
In this article, we will be going through the fixes that will help you to fix the issue of EA FC 24 Error “We Couldn’t Load Your Cloud Data” on EA App.
How To Fix EA FC 24 Error “We Couldn’t Load Your Cloud Data” On EA App?
To fix “We Couldn’t Load Your Cloud Data” on EA App, you can run the EA app as an administrator, check for server status, and clear the EA app cache. Additionally, you can also repair the EA app FC 24 files to fix the issue.
1. Run The EA App As Administrator
Running the EA App with administrative privileges can help bypass certain restrictions that might be causing the issue:
- Right-click on the EA App shortcut on your desktop.
- Select “Run as administrator” from the context menu.
- Try launching EA FC 24 again to see if the error persists.
2. Sync Your Local Save With The Cloud
If your local save data is not syncing with the cloud, you can try to force a sync:
- Launch EA FC 24 and go to the game settings or options menu.
- Look for an option to synchronize or manage cloud saves.
- If available, select the option to sync now or upload local save to the cloud.
3. Check For Server Issues In EA
Server outages or maintenance can prevent cloud data from loading:
- Visit the official EA Twitter account or the EA service status page to check for any known server issues.
- Wait for any server-related problems to be resolved by EA before attempting to access your cloud data again.
4. Clear The EA App Cache
Clearing the cache can resolve issues with outdated or corrupt temporary files:
- Close the EA App and ensure it’s not running in the background.
- Navigate to the cache directory (e.g.,
C:\ProgramData\Electronic Arts\EA Services\License) and delete its contents. - Relaunch the EA App and attempt to start EA FC 24.
5. Repair EA FC 24 Game Files
Corrupted game files can cause various issues, including problems with cloud data:
- Open the EA App and go to ‘My Collection’.
- Find EA FC 24, click on the gear icon next to it, and select ‘Repair’.
- The EA App will begin verifying the game files and repair any issues detected.
6. Reset Your EA App Login
Sometimes, simply logging out and back into the EA App can resolve cloud sync issues:
- Open the EA App and click on your profile icon.
- Log out of your EA account.
- Close the EA App completely.
- Relaunch the EA App and log back in with your EA account details.
- Try starting EA FC 24 again to check if the error has been resolved.
7. Uninstall And Reinstall The EA App
If none of the above steps work, reinstalling the EA App may help:
- Uninstall the EA App through the Control Panel on your PC.
- Download the latest version of the EA App from the official website.
- Install the EA App and log in with your account details.
- Launch EA FC 24 and check if the cloud data issue is fixed.
8. Contact EA Support
If the problem persists after trying all the above steps, it may be time to contact EA Support for further assistance. Visit the EA Help website and talk to the people about your issue and they will be able to check it out.