Are you an ARK Survival Evolved or Survival Ascended player who has encountered the frustrating “DXGI_ERROR_DEVICE_REMOVED with Reason DXGI_ERROR_DEVICE_HUNG” error?
Don’t worry, you’re not alone. This error message indicates that the graphics device was removed due to a DirectX issue, leading to game crashes and interruptions.
In this article, we’ll explore effective solutions to fix this error and get you back to enjoying your gaming experience without any interruptions.
How To Fix “DXGI_ERROR_DEVICE_REMOVED With Reason DXGI_ERROR_DEVICE_HUNG” In ARK Survival Evolved And Survival Ascended?
To fix “DXGI_ERROR_DEVICE_REMOVED with Reason DXGI_ERROR_DEVICE_HUNG” in ARK Survival Evolved and Survival Ascended, you can update your graphics card drivers, verify integrity of game files, and set Nvidia PhysX to your graphics card. Additionally, you can disable integrated graphics, modify TDR settings and restart the PC.
1. Update Your Graphics Card Drivers
Keeping your graphics card drivers up to date is crucial for running graphically intensive games like ARK Survival Evolved.
Outdated drivers can lead to the “DXGI_ERROR_DEVICE_REMOVED with Reason DXGI_ERROR_DEVICE_HUNG” error, as they may not support the game’s latest features or bug fixes.
Updating your drivers can help ensure compatibility and stability during gameplay.
- Navigate to your graphics card manufacturer’s website (NVIDIA, AMD, or Intel).
- Locate the ‘Drivers’ or ‘Support’ section.
- Enter your graphics card model to find the latest driver.
- Download and install the driver following the on-screen instructions.
- Restart your computer after the installation to ensure changes take effect.
2. Verify Integrity Of Game Files In ARK Survival Evolved And Survival Ascended
Corrupted or missing game files can cause various errors, including the DXGI_ERROR_DEVICE_REMOVED error.
Verifying the integrity of game files through the Steam client can repair any corrupted files by replacing them with the correct versions.
- Open the Steam client and go to your Library.
- Right-click on ARK: Survival Evolved and select ‘Properties.’
- Go to the ‘Local Files’ tab.
- Click on ‘Verify integrity of game files.’
- Steam will begin checking your game files and repair any issues detected.
- Once complete, launch ARK: Survival Evolved to see if the error is resolved.
3. Set Nvidia PhysX To Your Graphics Card
If you’re using an Nvidia graphics card, setting the Nvidia PhysX configuration to your GPU can help alleviate the DXGI_ERROR_DEVICE_REMOVED error by ensuring that the PhysX processing is handled by the graphics card rather than the CPU.
- Right-click on your desktop and select ‘NVIDIA Control Panel.’
- Go to ‘Set PhysX configuration’ under the ‘3D Settings’ menu.
- Select your Nvidia graphics card as the processor for PhysX.
- Click ‘Apply’ to save the changes.
- Restart ARK: Survival Evolved to see if the error has been fixed.
4. Disable Integrated Graphics
Sometimes, having integrated graphics enabled alongside a dedicated GPU can lead to driver conflicts, which might trigger the DXGI_ERROR_DEVICE_REMOVED error. Disabling the integrated graphics in the BIOS can force the system to use only the dedicated GPU, potentially resolving the issue.
- Restart your computer and enter the BIOS setup (usually by pressing F2, F10, Del, or Esc during bootup).
- Navigate to the ‘Advanced’ or ‘Chipset’ settings.
- Look for an option related to integrated graphics (iGPU, onboard VGA, etc.) and disable it.
- Save the changes and exit the BIOS.
- Windows will now use only the dedicated GPU, which may fix the error.
5. Modify TDR Settings And Restart The PC
Altering the Timeout Detection and Recovery (TDR) settings in the registry and then restarting the PC can be combined into one step to streamline the process. This change can help prevent the graphics driver from being reset, which might be causing the DXGI_ERROR_DEVICE_REMOVED error.
- Press Win + R, type regedit, and press Enter to open the Registry Editor.
- Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers.
- Right-click on the GraphicsDrivers key, select New > DWORD (32-bit) Value, and name it TdrDdiDelay.
- Double-click on TdrDdiDelay and set the value to 3c in hexadecimal.
- Create another DWORD (32-bit) Value named TdrDelay and set its value to 3c in hexadecimal.
- Close the Registry Editor.
- Restart your computer to ensure the changes take effect and to resolve any temporary issues that might be causing the error.
6. Uninstall And Reinstall GPU Drivers
A clean reinstallation of GPU drivers can resolve conflicts and remove any corrupted driver files.
This step is more thorough than a simple update and can often fix persistent DirectX errors.
- Download the latest graphics driver for your GPU from the manufacturer’s website and save it to your computer.
- Use the Windows ‘Add or Remove Programs’ feature to uninstall the current graphics driver.
- Reboot your computer in Safe Mode (optional but recommended for a more thorough uninstallation).
- Run a driver cleaning program to remove any remnants of the old driver (optional).
- Install the new driver that you previously downloaded.
- Restart your computer to complete the installation process.
7. Disable Frame Generation
For Nvidia users with SLI configurations, disabling frame generation may help resolve the DXGI_ERROR_DEVICE_REMOVED error by reducing the complexity of graphics processing tasks.
- Open the Nvidia Control Panel.
- Go to ‘3D Settings’ and then ‘Set SLI configuration.’
- Select ‘Do not use SLI technology’ or disable any similar multi-GPU options.
- Apply the changes and restart your computer.
8. Use Launch Options
Custom launch options can configure the game to run with specific settings that may bypass certain errors. Adding launch options through the game’s properties in Steam can be an effective troubleshooting step.
- Open the Steam client and navigate to your Library.
- Right-click on ARK: Survival Evolved and select ‘Properties.’
- Click on ‘Set Launch Options…’
- Enter any relevant commands that could help with the DXGI_ERROR_DEVICE_REMOVED error (such as -USEALLAVAILABLECORES or -sm4).
- Close the properties window and launch ARK: Survival Evolved to test the new settings.
9. Disable BattlEye
BattlEye is an anti-cheat system used in many games, but it can sometimes conflict with system drivers or game operations. Disabling it temporarily may help determine if it’s the source of the DXGI_ERROR_DEVICE_REMOVED error.
- Navigate to the game directory where ARK: Survival Evolved is installed.
- Locate the ‘ShooterGame’ folder, then the ‘Binaries’ folder, and finally the ‘Win64’ (or ‘Win32’) folder.
- Find the executable file for ARK (e.g., ShooterGame.exe) and create a shortcut.
- Right-click the shortcut, select ‘Properties,’ and in the ‘Target’ field, add -NoBattlEye at the end of the path.
- Apply the changes and use this shortcut to launch ARK: Survival Evolved with BattlEye disabled.
10. Contact ARK Survival Evolved Support
If none of the above solutions work, reaching out to the ARK Survival Evolved support team or seeking help from the community can provide you with more personalized troubleshooting assistance.
- Visit the official ARK: Survival Evolved support website.
- Provide a detailed description of the issue, any error messages, and the steps you’ve already taken to try to resolve it.
- Submit your query and wait for a response from the support team or community members.
- Follow any additional troubleshooting steps they suggest.