How To Fix Dragon Age Keep Not Working

Is there any issue with Dragon Age Keep or Dragon Age Keep not working for you?

Dragon Age Keep is a free, online companion application developed by BioWare for the Dragon Age series of video games.

It was first introduced to support Dragon Age: Inquisition and serves as a bridge for the games in the series, allowing players to make key decisions and create a personalized history which can then be imported into the games.

This application is especially useful because decisions made in Dragon Age: Origins and Dragon Age II significantly influence the world of Dragon Age: Inquisition.

Rather than importing old save files, players can use Dragon Age Keep to set up their world state, deciding on the outcomes of major plot points, relationships, and character fates.

In this guide, we will discuss troubleshooting steps if Dragon Age Keep not working

How To Fix Dragon Age Keep Not Working

Dragon Age Keep Not Working

1. Sign Out Of Dragon Age Keep

The first step involves signing out of the Dragon Age Keep.

Navigate to to ensure you’ve properly logged out.

2. Clean Up Your Browser Cache & Cookies

Now, You’ll need to clear your browsing history, cookies, and cache. Here’s how:

  • For Google Chrome: Click on the three-dot menu in the top right corner -> More tools -> Clear browsing data -> Check “Browsing history”, “Cookies and other site data”, and “Cached images and files” -> Click “Clear data”.
  • For Firefox: Click on the menu button -> Options -> Privacy & Security -> Under “Cookies and Site Data”, click on “Clear Data” -> Check “Cookies and Site Data” and “Cached Web Content” -> Click “Clear”.
  • For Safari: Click on Safari in the menu bar -> Preferences -> Privacy -> Click on “Manage Website Data” -> Click on “Remove All” -> Confirm by clicking on “Remove Now”.

3. Log Back Into Dragon Age Keep

After cleared your browser’s cache and cookies, log back into Dragon Age Keep.

You will need to use your EA (previously known as Origin) account for this.

Simply go to the Dragon Age Keep login page and enter your EA account credentials.

Note: After following above steps if you still having issue with Dragon Age Keep then continue follow below fixes.

4. Use A Different Browser Or Incognito Mode

Some browsers may have compatibility issues with certain websites.

Try using a different browser to see if the issue persists.

If you’re using Google Chrome, you can also try browsing in incognito mode. Click on the three-dot menu in the top right corner -> New Incognito Window.

5. Visit Dragon Age Keep Using A Different Device

Sometimes, the device you’re using could be the cause of the issue. Compatibility problems, outdated software, or hardware limitations might be preventing Dragon Age Keep from functioning properly.

  • To work around this, try accessing Dragon Age Keep from a different device. This could be another computer, a smartphone, or a tablet.
    • Ensure that the device has a stable internet connection and an updated web browser.
  • Alternatively, you can also use the web browsers available on gaming consoles like PS4 or Xbox One to access Dragon Age Keep.
    • For PS4, you can find the browser in the “www” icon in the main menu.
    • For Xbox One, you can use the Microsoft Edge app which is included with the console.

6. Contact Dragon Age Keep Support Team

If you’re still having issues, check out the Dragon Age Keep’s FAQ for more specific issues..

You can also send them a message on Twitter at @dragonagekeep