How To Fix Dragon Age Keep 500 Internal Server Error

Are you getting “500 Internal Server Error” on Dragon Age Keep?

The error message reads “500 Internal Server Error, The server encountered an unexpected error and was unable to complete your request, Please try again later.

Dragon Age Keep is a free, online companion application developed by BioWare for the Dragon Age series of video games.

It was first introduced to support Dragon Age: Inquisition and serves as a bridge for the games in the series, allowing players to make key decisions and create a personalized history which can then be imported into the games.

This application is especially useful because decisions made in Dragon Age: Origins and Dragon Age II significantly influence the world of Dragon Age: Inquisition.

Rather than importing old save files, players can use Dragon Age Keep to set up their world state, deciding on the outcomes of major plot points, relationships, and character fates.

In this guide, we will discuss What causes Dragon Age Keep 500 Internal Server Error and troubleshooting steps to fix it.

What Causes Dragon Age Keep 500 Internal Server Error

Dragon Age Keep 500 Internal Server Error

A “500 – Internal Server Error” is a general error message that indicates there’s a problem with the Dragon Age Keep server,

Reasons for the Error:

  1. Server Overload: This could happen if too many people are trying to access the Dragon Age Keep at once.
  2. Server Maintenance or Downtime: The servers might be temporarily down for maintenance or experiencing technical issues.

How To Fix Dragon Age Keep 500 Internal Server Error

1. Refresh The Page

Sometimes, the error might be temporary, and a simple refresh can solve the issue.

On your keyboard, press the F5 key, or find the circular arrow icon typically located near the address bar on your browser and click on it to refresh the page.

2. Clear Browser Cache And Cookies

Browser cache and cookies could sometimes cause issues.

Clearing your browser’s cache and cookies might help if an old or corrupted file is causing the issue.

  • Google Chrome: Click on the three-dot menu in the top right corner -> More tools -> Clear browsing data -> Select “Cookies and other site data” and “Cached images and files” -> Click “Clear data”.
  • Firefox: Click on the menu button -> Options -> Privacy & Security -> Scroll down to “Cookies and Site Data” -> Click on “Clear Data” -> Select “Cookies and Site Data” and “Cached Web Content” -> Click “Clear”.
  • Safari: Click on Safari in the menu bar -> Preferences -> Privacy -> Click on “Manage Website Data” -> Click on “Remove All” -> Click on “Remove Now”.

After clearing the cache and cookies, close and restart your browser and visit Dragon Age Keep again.

3. Wait And Try Again Later

Since a “500 – Internal Server Error” is a server-side issue, there’s a good chance it might resolve itself over time.

Wait for some time—this could range from a few minutes to a few hours—and then try accessing Dragon Age Keep again.

Look for any updates or announcements on the Dragon Age Twitter handle @dragonagekeep or EA’s official social media channels or forums.

They usually post updates if there are any known issues or scheduled maintenance that could be causing the error.

5. Contact Support Team

If the issue persists even after trying all the above steps, it would be best to reach out to EA support.

They might have more information or be able to help fix the issue.

You can reach out to them via the EA website, or through Dragon Age Keep’s Twitter handle @dragonagekeep.