How To Fix DoorDash Error Validating Basket

How To Fix DoorDash Error Validating Basket 1

Are you encountering the frustrating “DoorDash error validating basket” message when trying to place an order? You’re not alone.

This common issue can be a real headache for DoorDash users, but the good news is that there are several effective solutions available.

In this blog, we’ll explore practical step-by-step methods to resolve the “DoorDash error validating basket” and get you back to enjoying seamless food delivery. 

Doordash error validating basket

How To Fix Doordash Error Validating Basket?

To fix the “Error Validating Basket” issue on DoorDash, you can update the DoorDash app, clear the DoorDash cache, and check your internet connection. Moreover, you may also fill up your cart, and check for registration issues.

Below is a detailed explanation of all the above-mentioned fixes:

1. Update The DoorDash App

An outdated DoorDash app is a common cause of the error. Regularly updating the app can help resolve this issue.

To update the app, follow these steps:

For iOS Devices:

  1. Open the Apple App Store.
  2. Click on your profile icon at the top of the screen.
  3. Scroll down to see all the pending updates.
  4. If the DoorDash app needs updating, tap on it to update.

For Android Devices:

  1. Open the Google Play Store.
  2. Select the icon that represents your profile.
  3. Look for the DoorDash app in the list of installed apps.
  4. If it needs updating, tap on DoorDash to update it.

2. Clear The DoorDash Cache

Clearing the cache of the DoorDash app can help in resolving the error. This can be done through the app settings or the phone’s settings menu.

  • Open the “Settings” on your device.
  • Go to “Apps” or “Application Manager.”
  • Select the DoorDash app.
  • Tap on “Storage” and then “Clear Cache“.

3. Ensure A Stable Internet Connection

A poor internet connection can cause the validating basket error in DoorDash. Make sure you have a stable internet connection before placing an order.

While experiencing a slow or no internet connection, it is suggested to reboot the Wi-Fi router. It depends on the internet usage and how often it is needed to reboot our Wi-Fi router. These are the steps to follow in restarting the Wi-Fi router:

  • Simply switch off the router and unplug it from all the devices and power supply.
  • Wait for 3 minutes and then plug it in again.
  • Now wait for the signal to come back and connect to the internet through it.

You can check your internet speed by clicking here.

4. Fill Up Your Cart

If your cart is empty, the “error validating basket” error can occur. Fill the cart with the required items before placing the order.

To fill up your cart on an online shopping platform, follow these steps:

  1. Browse Products: Start by browsing the online store and navigating to the products you are interested in purchasing.
  2. Select Items: Once you find an item you want to purchase, click on the “Add to Cart” or “Buy” button next to the product. This action will add the item to your virtual shopping cart.
  3. Adjust Quantities: If you want to purchase multiple quantities of the same item, you can adjust the quantity in the cart by typing in the desired number or using the plus and minus buttons.
  4. Continue Shopping: After adding an item to your cart, you can continue browsing the store and adding more items by repeating the process of selecting items and adding them to your cart.
  5. Review Your Cart: Once you have added all the items you want to purchase, review the contents of your cart to ensure that you have everything you need.
  6. Proceed to Checkout: When you are ready to complete your purchase, proceed to the checkout page by clicking on the “Checkout” or “Proceed to Checkout” button.

5. Check For Registration Issues

Sometimes, a registration issue can cause this error. Log out of the app, then log back in to check if the problem is resolved.

To log out of the DoorDash app and then log back in, follow these steps:

  1. Open the DoorDash App: Launch the DoorDash app on your mobile device.
  2. Tap on Account Icon: Tap on the account icon located in the top left corner of the app.
  3. Go to Settings: Tap on the “Settings” tab.
  4. Log Out: Scroll down and tap on the “Log Out” button.
  5. Log Back In To log back in, launch the app again and enter your login credentials. Tap on “Sign In” to access your account

6. Contact DoorDash Support

Doordash support for issue of validating error

If the above steps do not resolve the issue, consider contacting DoorDash customer support for further assistance. They will guide you with better options and help you resolve your issue.