Struggling with the “Couldn’t Add To Template Something Went Wrong” error on Instagram? You’re not alone.
This issue can be a real obstacle when you’re trying to create engaging content for your Instagram stories or reels. Fortunately, there are effective solutions to this problem that can help you get back to expressing your creativity without any hassle.
In this blog, we’ll explore various troubleshooting methods to fix the “Couldn’t Add To Template Something Went Wrong” error on Instagram, so you can seamlessly enhance your content creation experience.
How To Fix “Couldn’t Add To Template Something Went Wrong” On Instagram ?
To fix “Couldn’t add to template Something went wrong” on Instagram, you can check your account status, update the Instagram app, and clear the Instagram cache. Additionally, you can check your internet connection, and switch account type.
1. Check Your Account Status
When encountering the “Couldn’t add to template. Something went wrong” error on Instagram, it’s crucial to ensure that your account is in good standing and has not been restricted.
If your account has limitations, you may be prevented from using certain features, including the template feature.
- Open Instagram and navigate to your profile.
- Tap on the menu (three lines) and go to “Settings“.
- In “Settings“, find and select “Account“.
- Look for any messages that indicate restrictions or issues with your account status.
2. Update Instagram App
Outdated apps can lead to functionality issues like the “Couldn’t add to template” error.
Updating Instagram ensures you have the latest features and bug fixes, which may resolve the problem.
On Android:
- Open the Google Play Store app.
- Tap on your profile icon at the top right corner.
- Select “Manage apps & device.“
- Find Instagram in the list and see if an update is available.
- If an update is available, tap “Update” next to Instagram.
On iOS:
- Open the App Store.
- Tap on your profile icon at the top right corner.
- Scroll to see pending updates and release notes.
- Find Instagram in the list.
- If an update is available, tap “Update” next to Instagram.
3. Clear Instagram Cache
Clearing the cache for the Instagram app can fix issues caused by corrupted or outdated cache data.
This often resolves unexpected app behaviour without affecting your personal data.
For Android:
- Go to “Settings” on your device and then “Apps” or “Application Manager“.
- Find and select “Instagram“.
- Tap on “Storage” and then “Clear Cache“.
For iOS:
- Open “Settings.“
- Tap “General.“
- Select “iPhone Storage.“
- Find and tap “Instagram.“
- Choose “Offload App.“
- Confirm by tapping “Offload App” again.
- Find Instagram in the App Store.
- Tap the re-download icon (cloud with an arrow) to reinstall it.
4. Check Internet Connection
A poor or unstable internet connection can prevent the Instagram app from functioning correctly.
Ensuring a stable connection might resolve the template error.
- Try switching between Wi-Fi and mobile data to see if the issue persists.
- Reset your Wi-Fi router by unplugging it, waiting for a few moments, and plugging it back in.
- Disable VPN services if you are using any, as they can sometimes interfere with Instagram.
5. Switch Account Type
Switching your account type from business to personal or vice versa can sometimes resolve issues like the “Couldn’t add to template. Something went wrong” error on Instagram.
This fix is useful because it may reset certain functionalities tied to account types, potentially clearing the error.
- Go to your Instagram profile.
- Tap on the menu icon (three horizontal lines).
- Select “Settings” and then tap “Account“.
- Choose “Switch to Personal Account” or “Switch to Professional Account” depending on your current account type.
- Follow the prompts to complete the switch.
- After switching, try to use the template feature again to see if the issue is resolved.
6. Uninstall And Reinstall Instagram App
Uninstalling and reinstalling the Instagram app can resolve a range of issues, including the “Couldn’t add to template. Something went wrong” error.
This process removes and then reinstalls the latest version of the app, which can clear any corrupted data or glitches causing the problem.
On Android:
- Press and hold the Instagram app icon.
- Tap “Uninstall.“
- Confirm by tapping “OK.“
- Open Google Play Store.
- Search for “Instagram.“
- Tap “Install.“
On iOS:
- Press and hold the Instagram app icon.
- Tap “Delete App.“
- Confirm by tapping “Delete.“
- Open the App Store.
- Search for “Instagram.“
- Tap the cloud icon or “Get.“
7. Contact Instagram Support
If all other troubleshooting steps fail to resolve the “Couldn’t add to template. Something went wrong” error, it’s advisable to contact Instagram’s support team for assistance.
Reporting the problem alerts the support team to your specific issue, and they can provide further help or escalate the issue for a resolution.