How To Fix Coinbase App Something Went Wrong Error

Are you encountering the frustrating “Something Went Wrong” error message while using the Coinbase app? You’re not alone.

The full error message says-“An error occurred, Something went wrong.”

Many users have experienced this issue, but the good news is that there are several effective solutions available.

In this blog, we will explore step-by-step methods to troubleshoot and resolve the “Something Went Wrong” error on the Coinbase app.

How To Fix Coinbase App Something Went Wrong Error?

If you encounter the “Something Went Wrong” error on the Coinbase app, you can check your balance, verify your address, and disable interfering services. Moreover, you may also refresh your wallet session, check the network connection, etc.

Below is a detailed explanation of all the above-mentioned fixes:

1. Check Your Internet Connection

Ensure that your device has a stable internet connection.

While experiencing a slow or no internet connection, it is suggested to reboot the Wi-Fi router. These are the steps to follow in restarting the Wi-Fi router:

• Simply switch off the router and unplug it from all the devices and power supply.
• Wait for 3 minutes and then plug it in again.
• Now wait for the signal to come back and connect to the internet through it.

2. Check Your Balance

Ensure that your Coinbase Wallet has a sufficient balance to cover the transaction as well as the associated network fees. A low balance can prevent transactions from processing.

To check your balance in the Coinbase Wallet, follow these steps:

1. Open the Coinbase Wallet mobile app.
2. Tap on the “My Assets” or “Total Balance” tab.
3. You will see a list of your assets and their respective balances.

If you want to view the transaction history for a specific asset, follow these steps:

1. Open the Coinbase Wallet mobile app.
2. Tap on the “My Assets” or “Total Balance” tab.
3. Select the asset you’d like to view transactions for.
4. Scroll down to the “History” section to see your transaction history for that asset.

3. Do Address Verification

Double-check the receiving address; it must be a valid Bitcoin address and not intended for another cryptocurrency to avoid sending errors.

4. Disable Interfering Services

Disable any VPNs or ad-blockers temporarily that may interfere with the Coinbase App functionality and attempt the transaction again.

Disable VPNs:

1. On iPhone:
   • Go to “Settings.”
   • Tap on “General.”
   • Select “VPN“.
   • Tap on the “i” icon next to the VPN you want to disable.
   • Toggle off “Connect On Demand.”
   • Tap on “Status” and then select “Disconnect” to disable the VPN.
2. On Android:
   • Go to “Settings.”
   • Tap on “Network & Internet” or “Connections” depending on your device.
   • Select “VPN.”
   • If a VPN is connected, tap on it and then select “Disconnect.”

Disable Ad-blockers:

1. On Mobile Browsers:
   • Open your mobile browser settings.
   • Look for the “Content Blockers,” “Privacy,” or “Site settings” section.
   • Disable any ad-blockers that are currently enabled.
2. In Mobile Apps:
   • If you have ad-blocker apps installed, open each app and turn off their functionality or uninstall them.
3. On Desktop Browsers:
   • Click on the browser menu (usually three dots or lines).
   • Go to “Extensions” or “Add-ons.“
   • Find the ad-blocker extension and either disable it or remove it completely.

5. Refresh Wallet Session

If you’re facing issues, sign out of your Coinbase wallet app and sign back in, or refresh your browser if using the Coinbase wallet extension to reset the connection.

To sign out of your Coinbase Wallet app and sign back in, follow these steps:

1. Sign Out:
   • Open the Coinbase Wallet app.
   • Go to Settings and sign out. Make sure you have your 12-word recovery phrase saved before signing out.
   • If you no longer have access to your PIN, select “I already have a wallet” and choose to restore with your recovery phrase.
2. Sign Back In:
   • Reopen the Coinbase Wallet app.
   • Select “I already have a wallet” and choose to restore from Google Drive or with your recovery phrase.
   • Follow the onscreen instructions to complete the sign-in process.

6. Update The Coinbase App

Make sure you’re using the latest version of the Coinbase app. Outdated versions may have bugs that can cause errors. Update the app through your device’s respective app store.

To update the Coinbase app, follow these steps:

1. Open the App Store or Google Play Store on your device.
2. Search for “Coinbase” in the search bar.
3. If an update is available, you will see an “Update” button next to the app’s name. Tap on it to download the latest version of the Coinbase app.
4. Once the update is downloaded, you can open the app and it should be updated to the latest version.

7. Clear Coinbase App Cache And Data

This can help resolve issues caused by corrupted cache files.

For Android:

1. Open Settings: Go to your device’s “Settings” app.
2. Navigate to Apps: Scroll down and tap on “Apps” or “Application Manager“.
3. Select Coinbase: Find the Coinbase app in the list of installed apps and tap on it.
4. Go to Storage: Tap on “Storage” within the app’s info page.
5. Clear Cache: Tap on the “Clear Cache” button.

For IOS:

On iOS, there is no option to clear an app’s cache without uninstalling the app. If you are experiencing issues with the Coinbase app on an iOS device, you will need to delete and reinstall the app.

If the error persists, reach out to Coinbase support and provide the transaction hash for further assistance.