Are you struggling to see BTTV emotes on Twitch and feeling like you’re missing out on the fun?
BetterTTV emotes not showing can be a real dampener on your streaming experience.
Whether you’re a seasoned Twitch streamer or a newcomer to the platform, BTTV emotes are an integral part of the chat experience, adding a layer of interaction and expression that standard emotes just can’t match.
In this blog, we’ll walk through the steps to troubleshoot and fix the issue of BTTV emotes not appearing, so you can get back to enjoying your streams with the full range of emotive flair that BTTV offers.
How To Fix BTTV Emotes Not Showing?
To fix BTTV emotes not showing, you can restart your browser, enable BBTV emotes in Twitch chat settings, and clear browser cache and cookies. Additionally, you can update your browser, and check for BBTV outages or issues.
1. Restart Your Browser
A simple browser restart can clear temporary glitches and can be a quick fix for issues with BTTV emotes not showing.
For Chrome:
- Close all Chrome windows and tabs.
- Open Chrome again to see if the issue is resolved.
For Mozilla Firefox:
- Click on the menu button (three horizontal lines) and click on the ‘Exit’ to close Firefox.
- Reopen Firefox to check if the problem is fixed.
For Safari:
- Click on ‘Safari’ in the menu bar and choose ‘Quit Safari’.
- Relaunch Safari to see if the BTTV emotes are now showing.
2. Enable BTTV Emotes In Twitch Chat Settings
BTTV emotes must be enabled in Twitch chat settings for them to appear.
This fix is essential because it allows you to control whether BTTV emotes are visible in your chat.
- Click the gear icon in the Twitch chat box to open chat settings.
- Look for the BetterTTV settings in the menu.
- Ensure that “BetterTTV Emotes” is turned on.
- If you had to enable it, refresh the page to see if emotes now appear.
3. Clear Browser Cache And Cookies
Clearing your browser’s cache and cookies can resolve issues caused by corrupted data.
This step often fixes various issues, including the display of BTTV emotes.
For Chrome:
- Click on the three dots in the upper-right corner.
- Go to More tools > Clear browsing data.
- Choose a time range or select ‘All time’ to clear everything.
- Check ‘Cookies and other site data’ and ‘Cached images and files’.
- Click ‘Clear data’.
For Mozilla Firefox:
- Click the menu button (three horizontal lines) and select ‘Options’.
- Go to ‘Privacy & Security’ and scroll down to ‘Cookies and Site Data’.
- Click ‘Clear Data…’.
- Select ‘Cookies and Site Data’ and ‘Cached Web Content’.
- Click ‘Clear’.
For Safari:
- Click on ‘Safari’ in the menu bar and choose ‘Preferences’.
- Go to the ‘Privacy’ tab and click on ‘Manage Website Data’.
- Click ‘Remove All’ to clear cookies and data.
- Go to the ‘Advanced’ tab and check ‘Show Develop menu in menu bar’.
- From the menu bar, select ‘Develop’ and then ‘Empty Caches’.
4. Update Your Browser
An outdated browser can lead to compatibility issues with extensions like BTTV.
Keeping your browser up-to-date ensures that all extensions work as intended.
For Chrome:
- Click on the three dots in the upper-right corner.
- Go to Help > About Google Chrome.
- Chrome will automatically check for updates and install them.
- Relaunch Chrome when prompted.
For Mozilla Firefox:
- Click the menu button (three horizontal lines) and select ‘Help’ (question mark icon).
- Choose ‘About Firefox’.
- Firefox will check for updates and download them automatically.
- Click ‘Restart to update Firefox’ if necessary.
For Safari:
- Click on the Apple menu and choose ‘System Preferences’.
- Click ‘Software Update’.
- If any updates are available, click ‘Update Now’ to install them.
5. Check For BTTV Outages Or Issues
If there’s a known issue with BetterTTV, emotes may not show due to service disruptions.
Checking for outages can save you time troubleshooting if the issue is on their end.
- Visit BetterTTV Twitter page for any service status updates.
- Check if other users are reporting similar issues which might indicate a widespread problem.
- If there is an outage, monitor the situation for any updates on when it will be resolved.
6. Check BTTV Installation
Sometimes the simplest solution is the one that’s often overlooked: ensuring that BetterTTV is properly installed.
If BTTV isn’t installed correctly, emotes won’t show up in Twitch chat.
By verifying and possibly reinstalling the extension, you can restore emote functionality.
- Go to your browser’s extension page.
- Look for BetterTTV in your list of extensions.
- If it’s not there, visit the BetterTTV website and install the extension following the provided instructions.
- If it is there, check if it’s enabled. If not, enable it.
- Consider removing and then reinstalling the extension if issues persist.
7. Disable Browser Extensions
Interference from other browser extensions can sometimes prevent BTTV emotes from showing.
Disabling other extensions can help identify if there’s a conflict affecting BTTV.
- Open your browser’s extensions page.
- Temporarily disable all extensions except for BetterTTV.
- Refresh your Twitch page to see if BTTV emotes are now showing.
- If they are, re-enable other extensions one by one to identify the culprit.
8. Check Your Firewall And Antivirus Settings
Firewalls and antivirus software can block scripts or extensions that are necessary for BTTV emotes to display. Adjusting these settings may resolve the issue.
For Firewall:
- Go to ‘Control Panel’ > ‘System and Security’ > ‘Windows Defender Firewall’.
- Click on ‘Allow an app or feature through Windows Defender Firewall’.
- Click ‘Change settings’ and enter your administrator password if prompted.
- Find and check both ‘Private’ and ‘Public’ boxes next to ‘BetterTTV’ or your browser if listed. If not listed, click ‘Allow another app’ to add it.
- Click ‘OK’ to save your settings.
For Antivirus:
- Open your antivirus software interface.
- Look for a section labeled ‘Settings’, ‘Protection’, or ‘Control Panel’.
- Navigate to the ‘Exceptions’, ‘Exclusions’, or ‘Allowed Apps’ area. This section might also be under ‘Advanced Settings’.
- Add your browser and the BetterTTV website to the list of exceptions or exclusions. You may need to browse for the executable file of your browser or enter the URL for BetterTTV.
- Save your changes and restart your browser to apply the new settings.
9. Contact BetterTTV Support
If all else fails and you’re still experiencing issues with BTTV emotes not showing, reaching out for BetterTTV support can guide you to a solution. They can provide you with troubleshooting steps to fix this issue.