If you’re a Bitwarden user, you may have encountered the frustrating “Syncing Failed” error when trying to synchronize your vault across your devices.
Bitwarden, a popular open-source password manager, relies on seamless sync to keep your sensitive data accessible and up-to-date wherever you go. So when sync issues arise, it can be a significant impediment to your workflow and security.
In this blog, we’ll discuss Bitwarden’s “Syncing Failed” error and provide you with a step-by-step guide to get your password vault back in sync across all your devices.
How To Fix Bitwarden Syncing Failed?
To Fix Bitwarden “Syncing Failed”, you should verify the internet connection, check the device time, and log back. Additionally, you can also clear the cache of the Bitwarden app and restart it to fix the issue.
1. Verify Your Internet Connection
Begin with checking the stability and strength of your internet connection. A weak or unstable connection can often lead to syncing issues.
While experiencing a slow or no internet connection, it is suggested to reboot the Wi-Fi router. These are the steps to follow in restarting the Wi-Fi router:
- Simply switch off the router and unplug it from all the devices and power supply.
- Wait for 3 minutes and then plug it in again.
- Now wait for the signal to come back and connect to the internet through it.
You can check your internet speed by clicking here.
2. Check Device Time
Ensure that your device’s time is correct, as sync failure may occur if the device time is not accurate.
To check the device time in Bitwarden, you can follow these steps:
- Go to your device’s settings and select “Date and Time.”
- Ensure that the “Set time and date automatically” option is toggled on.
- Click the “Synchronize now” button to ensure that your device’s time is accurate.
3. Log Out Of Bitwarden And Login Back in
Sometimes, a simple log out and log in back can resolve syncing issues. This process refreshes your session and can clear up any temporary glitches.
To log out of Bitwarden, you can follow these steps:
- Click on the Bitwarden icon in your browser or open the Bitwarden application.
- Navigate to the settings or account section.
- Look for the “Log Out” option and click on it to log out of your Bitwarden account.
To log back in:
- Open the Bitwarden application or browser extension.
- Enter your username and password.
- Click on the “Log In” or “Sign In” button to access your Bitwarden account.
4. Clear Bitwaden App Cache And Restart
Clearing the cache for the Bitwarden app can sometimes fix syncing problems. For browser extensions, you might need to clear the browser cache. After clearing the cache, restart the app or browser to see if the issue is resolved.
To clear the cache for Bitwarden on Android, follow these steps:
- Go to Settings > Apps > Bitwarden.
- Tap on Storage.
- Tap on Clear Cache.
For iPhone, the steps are as follows:
- Go to Settings > General > iPhone Storage.
- Find Bitwarden in the list of apps.
- Tap on Bitwarden and select “Offload App” to clear the cache.
5. Contact Bitwarden Support
If the issue persists after attempting the above steps, it’s advisable to reach out to Bitwarden support.
Contact them through the Bitwarden website or by emailing their support team, providing detailed information about the issue and the troubleshooting steps you’ve taken.
To contact Bitwarden support, follow these steps:
- Visit the Bitwarden website and go to the Help and Resources page: Bitwarden Help and Resources.
- Use the contact form on the Bitwarden website to submit a support request or bug report.