Fix: Apple Cash Not Working

By Ashok Lathwal . July 11, 20229 Mins read

Apple Cash is an in-built virtual payment service that can be used on iPhones or other Apple devices. It functions similar to a prepaid debit card.

Apart from sending money or receiving money from friends or family, Apple Cash can also be used for making safe and contactless payments when used along with Apple Pay.

With the growing popularity and use of Apple Cash in day-to-day activities, problems concerning it have also been reported. Apple users often face the not working issue of Apple Cash.

After successfully using the Apple Cash service for hundreds of payments, all of a sudden, it stops working at a store. Sometimes you send the money using Apple Cash in the messages app, but it does not show up on the other side.

Sometimes, while making money transfers with bank accounts, the Apple Cash Card balance does not update.

Other common issues regarding Apple Cash include under review, locked, or restricted Apple Cash accounts. All these issues are disturbing but can be fixed with the appropriate steps.

Why Does My Apple Cash Say It Is Not Available Right Now?

Your Apple Cash may get unavailable if your account is under review, locked, or restricted.

To safeguard your account’s security and to protect you against fraud, the company restricts or locks your Apple Cash account.

This account unavailability may be short-term and may last till the time your account is under review.

To sort out the issue, you may need to verify your identity,, and if still, it doesn’t work, then you should contact Apple Support for further procedure.

Why Is Apple Cash Not Working?

If you are not able to send or receive money in messages with your Apple Cash, then this might be due to the following reasons:

Suppose you are not a U.S. citizen. For using Apple Cash, it is mandatory to be a U.S. citizen. This digital payment service is available in the United States only.
If you are not residing in the U.S. As you can use this service in the United States only. Therefore you must check whether you have set your location on your iPhone or iPad in the U.S, if you want to use Apply Cash service.
If you have not yet completed the minimum required age of 18 years, it is essential to use Apple Cash.
If your iPhone or Apple Watch does not have an updated Operating system.
If your Apple device is not eligible for Apple Cash Use.
If your Wi-Fi or mobile data connection is poor.
If you have used different IDs for signing in to iMessage and iCloud.
If either yours or the recipient’s to whom you want to send money, identity is unverified.

Also Read: Apple Cash Vs Apple pay

How To Fix “Apple Cash Not Working”?

If you want to fix “Apple Cash Not Working,” then you can try the following fixes to make it work again.

Fix 1: Check Whether The Apple Device Model Supports Apple Cash

This is important to make sure whether the device you are using has Apple Cash Service available or not. Only iPhone SE, iPhone 6 or later, Apple Watch, iPad mini three or later, iPad Air 2 or later, iPad Pro, iPad (5th n later generation) can provide Apple Cash Service.

Fix 2: Check For The Latest Version Of IOS

To adequately use Apple Cash on your iPhone or iPad, it is necessary to make sure that you have the latest version of iOS or iPadOS. Steps to update to the latest version are:

First of all, open your iPhone or iPad settings.
After opening the settings for your iPhone or iPad, select General Settings from there.
In the general settings, you can check whether any new update is available or not. If yes, tap on the software update.
In case the software update is available for your iPhone or iPad, download and install it. It may take around 15-20 minutes to download and install it if you have a good internet connection.

Fix 3: Restart Your Apple Device

Sometimes, Apple Cash can start working just by restarting the iPhone, iPad, or iWatch. Let’s see how you can restart your iPhone.

Steps To Restart IPhone X Or Later

With iPhone X, the side button on the device assumed new tasks. One of those tasks includes its role in restarting the iPhone. To restart your iPhone X or newer model, you can follow the below-mentioned steps.

First of all, you have to simultaneously press & hold the side and volume down buttons on your iPhone X or any newer iPhone model.
As you will simultaneously press and hold the volume down and side buttons of your iPhone, a ‘slide to power off slider bar will show on the screen.
Next, you have to drag the slider bar from left to right on the screen of your iPhone. This will shut down your device.
Let your iPhone be shut for 15-30 seconds. After this, keep the Side button pressed as late as the Apple logo shows on the screen. Release the Side button and wait for the device to get restarted.

Fix 4: Set Up The Apple Cash Again

Setting up the Apple Cash again can help fix its not working problem. To set up the Apple Cash, you can follow the below-mentioned steps.

Go to the Settings app on your iPhone or iPad.
Scroll down a bit to locate the Wallet option. Then tap on Wallet and then select Apple Pay.
Turn on the Apple Cash.
Select the Apple Cash option under the Payment Cards.
Select the Continue option on your device’s screen. After this, you have to follow the instructions that will be displayed on your iPhone or iPad’s screen.

Fix 5: Take Backup And Restore Your Device With Its Help

Restoring your Apple device (iPhone or iPad) from a backup can also be a fix for not working issues of Apple Cash. It can be done in two ways:

Restoring From An ICloud Backup

To restore your iPhone or iPad from an iCloud backup, you can follow the below-mentioned steps.

wipe out everything from your device and turn it on. A hello screen will appear.
Follow the steps that appear on the screen to get to Apps & Data screen.
Select the first option there, ‘Restore from iCloud Backup’.
Use your Apple ID to sign in to iCloud.
Select the appropriate backup after checking its date and amount.
The transfer of data will start. If it needs a software update to complete the process, then follow the procedure as displayed on your device’s screen to update it.
Use your Apple ID to sign in for restoring your purchases or apps.
Let the backup be completed. You need to remain connected to the Wi-Fi till the backup completes.
Finish setup and after that, you can start using your device.

Restoring With Backup On Computer

For restoring iPhone or iPad with backup using a computer, you need to follow the below-mentioned steps.

Open the Finder or iTunes, whichever is there on your Mac.
Use a USB cable to connect your device to the computer.
Enter the passcode and follow the steps that are displayed on the screen.
Finder window or iTunes will show your device, select it.
Click on Restore Backup.
Choose the appropriate backup after checking the date and amount of data.
Select Restore. Provide the encrypted backup password, if needed.
Your device will restart. Keep it connected to the computer as the sync completes.

Fix 6: Reset Your Device’s Network Settings

Your Apple Cash not working issue may also get fixed with the resetting of the Network settings for your device. You can reset the network settings for your devices with the help of the below-mentioned steps.

Open the settings on your device.
Select the General Settings option from there.
Select Reset and then select Reset Network Settings.
Type the password to complete the Reset.

Sometimes, it takes a little more time for Apple Cash service to get started in your message app. So, be patient. And if still, it doesn’t work then you can try verifying your identity or contact Apple support for help.

Also Read: How to Transfer Apple ID Balance to Apple Pay?

How To Enable Apple Cash?

You can simply enable or set up Apple Cash on your iPhone with the following steps.

Step 1: Go To Settings

First of all, you need to open the Settings app on your iPhone or iPad.

Step 2: Select Wallet And Apple Pay

In the settings app, you need to Scroll down a bit to locate the Wallet option. Then tap on Wallet and then select Apple Pay.

Step 3: Turn On The Apple Cash

As you will tap on Apple pay, you will get the option to turn on the Apple Cash, so turn that on.

Step 4: Tap Apple Cash Under Payment Cards

After turning the Apple Cash on, you have to select the Apple Cash option under the Payment Cards also.

Step 5: Tap Continue

Then you need to select the Continue option on your device’s screen. After this, you have to follow the instructions that will be displayed on your iPhone’s or iPad’s screen.

As the setup completes, you can also go to messages and send or receive payment with Apple Cash.

Apple Cash Not Working At Store

If your Apple Cash is not working at any store then it may be because it is either locked or under review to prevent fraud.

1. If Apple Cash Is Under Review

If your account is under review then you can wait for at least 2 business days to get the review done. After that either your account will get active again or you may receive its status on your Apple Cash Card.

2. If Apple Cash Is Locked

Your Apple Cash account may get locked due to some security reasons or if there is any requirement for security checks. You can try to verify your identity before contacting Apple Support, which is the last option.

Verify your Identity

For iPhone.

Go to Wallet App
Tap Apple Cash Card.

For iPad

Go to Settings
Tap Wallet
Tap Apple Pay
Tap Apple Cash Card.

For Apple Watch

Go to Apple Watch App on iPhone
Tap Wallet
Tap Apple Pay
Tap Apple Cash Card

After following any one of the above set of steps, depending on the device you have, you need to verify your identity by following the steps that appear on your device’s screen.

Note: Enter the authentic personal details for identity verification.

Also Read: How to Verify Cash App Card for Apple Pay?

Apple Cash Not Working At 7 Eleven

You can make payments using your Apple Cash balance via Apple Pay at 7 eleven. If Apple Cash Not Working At 7 Eleven is not working then either there is some problem on their side or you have your Apple Cash under review or locked due to some security concerns.

First, make it clear if your Apple Cash is not working at 7-11 only or the case is the same at other stores also.

You can try verifying your identity by following the steps that we have already discussed above and if that doesn’t work then you may contact Apple Support for further steps.

Apple Cash Not Updating Balance

Your Apple Cash balance might not get updated due to some technical glitch in the system. To fix this issue you can follow the below-given steps.

First of all, you need to open the Wallet app on your iPhone,iPad, or Mac.
In the Wallet app, you will find Apple Pay. Select it to open.
After opening the Apple Pay, you will get the option of turning on or off the Apple Cash. You have to turn off the Apple Cash.
From the same option, you have to again turn on the Apple Cash. This will update your Apple Cash balance.
You can also sign out of iCloud and sign in back to reset the wallet balances.

Apple Cash Locked

If your Apple Cash is locked then it means that you cannot use it for

Sending money to others.
Receiving money from others.
Make purchases using it.
Transfer its balance to the bank account.

This generally happens after multiple ID verification failures to protect you against fraud. To correct this issue, you can contact Apple Support and follow the further procedure.

Also Read: How To Withdraw Money From Apple Pay?

Apple Cash Not Showing Up

Your Apple Cash may not show up in case your Apple Cash Account has not been set up properly. You can set up the Apple Cash account simply with the below-given steps.

On your eligible Apple device, open the settings.
Scroll down to find Apple Pay and select it.
You will get the option to turn on the Apple Cash. Turn it on.
Select the Apple Pay card option from the various payment card options.
Select the continue option and follow the steps that show up on your device’s screen.

Sometimes, it may take around 1-3 business days for the Apple Cash to show up in your account after the money transfers. So, it will be better to wait for this much time.

Apple Pay Not Working Through The Text

If your Apple Pay is not working through text then first check whether you have your ID region set as the USA. You can also sign out of your Apple ID and then sign back in to fix the issue. After this follow the below-mentioned short steps.

First of all, you need to open any iMessage in the Messages app.
Swipe to the left on the icon bar to discover the three dots. Select the 3 dots.
After tapping the three dots, find out whether there is an option to add Apple Pay from there. If yes, then add it.
The previous money thread might not have worked due to some reason. You have to delete it in case the money has not yet reached the other side. After performing the above-written steps, try sending money again.

Conclusion

Apple Cash is now solving many purposes in the lives of Apple device users but sometimes users may face difficulties in using the service.

Most of the issues can be easily sorted out with the following simple concerned steps while some issues need to be addressed by the company.

The last option for resolving any Apple Cash-related issue is to contact Apple Support. They will guide you with appropriate steps.

It may take a little more time but don’t worry the issue will get resolved. We hope that this write-up will help you to overcome the different Apple Cash-related issues.

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